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We empower organizations to create high-impact products & service experiences, that can make a real difference in the world.

San Francisco, CA
Joined January 2014
Photo by Catalyst Innovation (@cip_sf)Photo by Catalyst Innovation (@cip_sf)Photo by Catalyst Innovation (@cip_sf)Photo by Catalyst Innovation (@cip_sf)
Today Catalyst Innovation Partners turns seven years old. Catalyst was founded on International Labor Day, which is appropriate as it has always been part of our mission to be the "Super Friends" model of design consulting. We are grateful and humbled. #design #birthday #agency
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Good UX isn't doing one big thing differently. It's doing 1000 little things well, that add up to a good experience. No silver bullet.
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Catalyst Innovation retweeted
(2/2) 2004:Biometrics 2008:Life after IPhone 2009:Talking Cars 2011:Talking Devices 2012:Connected Things 2016:Multidevice assts Next:Robots
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(1/2) Am I an "experience futurist"? I design 2-10 years before mainstream introduction/ acceptance. Reminded by my talk at #oreillydesign
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Communicate the value of focusing on customers by using metrics derived from evidence-based research. ow.ly/XAVox
Catalyst Innovation retweeted
Great design leaders encourage everyone to speak up, and, themselves, wait and speak last (if at all).
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Prototyping is great because you are a special unicorn immune to the sunk cost fallacy.
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“What it feels like when a competitor utterly rips off your entire company (I’m looking at you…” by @dhassell medium.com/@dhassell/what-it…
Catalyst is one of 70 companies featured in Forrester’s Service Design Agency Overview. forrester.com/Vendor+Landsca…
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A company’s brand used to be consumers’ most easily consumable layer. But the easy accessibility of digital products has changed all that.
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27% of Americans visited a public library to use computers, internet connection or Wi-Fi in past 12 months pewrsr.ch/1MpzpqC
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.@leahbuley’s keynote is a MUST WATCH for anyone interested in UX and design in business: vimeo.com/139025298 teapaw.org/uxweek/status/64383378…
The wait is over #uxweek15 videos are live: buff.ly/1J9PmJP
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I've recognized "feeling alive" which for me leads to "Flow" and positive outcomes. From @wilsonminer designerfund.com/do-what-mak… @designerfund
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People will do p much everything on every device in every context, if you make it easy enough: bit.ly/1Ey8uk4
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On 6/30 @StephHabif will be a panel member at XX in Health: Redesigning Healthcare Roundtable. Get tickets today! eventbrite.com/e/xx-in-healt…
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“If you don’t surface the conflict in meetings, it will come up when you ship, and no one uses the product.” @kevinmhoffman #aeasd
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