We need both divergent thinking (generating a wide range of views, ideas or possibilities) & convergent thinking (evaluating, comparing & narrowing down choices) if we want to find better solutions. Too often, we leave out the divergent phase altogether or we don't involve enough diverse voices for truly divergent thinking. Diversity & divergent thinking together can make a massive difference to outcomes: sketchyideas.co/divergent-an…. Via @MrChrisJWilson @flyntrok

"Conversation is the communal air we breathe". A summary & sketchnote of "Supercommunicators" - a new book by @cduhigg. It sets out why some people ("supercommunicators") are able to connect with others, build consensus & influence people to join them. He suggests this can be replicated. The first step is working out what kind of conversation we are having. Is it: 1) analytical (What’s this really all about?) 2) emotional (How do we feel?) 3) identity based (Who are we?). Only after recognising what type of conversation the other person wants to have can we connect: qaspire.com/supercommunicato…. Blog & visual by @tnvora.