Best practices in communicating information to those who need it, when they need it, in the most usable and understandable way available
Denver, CO
Joined June 2014
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dawn stevens retweeted
Watch 70 recorded presentations before the live event on April 26-28 #ConVExLive #contentstrategy #contentcreation #ContentWriting #informationtechnology
dawn stevens retweeted
What’s your story #techcomm people? At #DITAWORLD @comtechdawn was asking: What role is DITA playing in your work life:
50%hero/sidekick/superpower
17%your quest/marvel setting
17%a villain
17%a happy end/ beginning
6 votes • Final results dawn stevens retweeted
ConVEx: A Lesson in Aerodynamics by Dawn Stevens #ConVExLive @comtechdawn #techcomm #contentstrategy
dawn stevens retweeted
“I believe the way you describe a problem indicates how you are going to solve the problem” #Confab2020
dawn stevens retweeted
"Inessential" conversations are essential for teamwork, growth, community, connections. They help us advocate for better content. @halvorson #Confab2020 @ConfabEvents
dawn stevens retweeted
Love that Rhiannon Jones's tips on how to collaborate stress owning our our expertise. My view is that collab should be rigorous, not conciliatory. We collaborate to get the benefit of people's varied expertise, experience, perspective--so bring them! #confab2020
dawn stevens retweeted
When you are hiring for tech writers, the most important characteristic is an insatiable curiosity. #CIDMBP
dawn stevens retweeted
One benefit of writing in parallel to engineering work is that you completely avoid the potential pitfall of documenting the UI -- you focus on the problem the feature is being built to solve instead #docroundup
dawn stevens retweeted
When designing bot interfaces, design from a place of empathy or risk provoking an active dislike @MotionalAi #docroundup
dawn stevens retweeted
You don’t need new tools to start transforming your content. No more excuses. Just get started! @valswisher #docroundup
dawn stevens retweeted
Have you positioned yourself as someone your team members can trust? @AlydaHultstrand delivers a great talk on global collaboration at #cmsconference #DITAnerds – at Durham, NC
dawn stevens retweeted
Tips for measuring content quality: Think about how your CUSTOMERS define content quality. Don’t waste time measuring things that don’t advance your quality goals. Do what you can. Apply what you learn, make adjustments, measure again. #cmsconference
dawn stevens retweeted
Should metadata should be handled externally from the #DITA source so that it can be flexibly adapted as the context changes? Let's discuss at the @Center4infoDev 's CMS/DITA Conference in Durham April 15-17. @joegollner @kriseberlein #cmsconference ow.ly/Kd2x30oiLa2
dawn stevens retweeted
“Tables are about boxes.
Semantics + flex boxes = power
Power is expensive.
Typed sets of data.
Tag content, not boxes!”
Tables should be avoided, just as b, i, u. They are not semantics.
France Beril #DITAEurope18 #techcomm #DITAXML
dawn stevens retweeted
“Taxonomies in action” @fr_violette The hard but reliable way:
Standardising, harmonising taxonomy across silos;
Cascading, controlling w. subj. scheme maps & schematron rules;
Including metadata uri;
Readable lables for authors;
Localising facets for end-users. #DITAEurope18
