CrowdEngineering (@crowdeng) profile picture

CrowdEngineering

@crowdeng

Through our CrowdForce (tm) platform, we deliver solutions for Social CRM and enterprise crowdsourcing

 Boston, MA USA & Pisa, Italy
crowdengineering.com/
Joined November 2010
  • Tweets560
  • Following146
  • Followers128
8Media
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CrowdEngineering retweeted
TELUS Digital (@TELUS_Digital) profile picture
TELUS Digital@TELUS_Digital24 Jun 2013
How to build a social media customer service strategy (via @MyCustomer) ow.ly/mgsfT #SCRM #socialmedia #CX
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CrowdEngineering retweeted
Brian Solis (@briansolis) profile picture
Brian Solis
@briansolis3 Jun 2013
The Top 50 Social Chief Executive Officers (CEOs) on Twitter huff.to/1aXcJ9o via @HuffPostTech
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CrowdEngineering retweeted
Vala Afshar (@ValaAfshar) profile picture
Vala Afshar
@ValaAfshar3 Jun 2013
By 2015, the cost of outsourcing manufacturing to China will be equal to keeping it in U.S. (h/t AlixPartners) @ianbremmer
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Improved customer service through collaboration: Measuring performance and finding the metrics ow.ly/luO2o
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CrowdEngineering retweeted
Jay Baer (@jaybaer) profile picture
Jay Baer
@jaybaer16 May 2013
3 Keys to Successful Content Marketing on Wikipedia (a keeper from the best there is at Wiki - @David44357) bit.ly/12DG0Tt
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CrowdEngineering retweeted
Jeremiah Owyang (@jowyang) profile picture
Jeremiah Owyang@jowyang8 May 2013
The Next Phase of Social Business is the Collaborative Economy web-strategist.com/blog/2013…
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Learning should be a strategic choice, not a lucky outcome.
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CrowdEngineering retweeted
The HIVE 2.0 (@thedchive) profile picture
The HIVE 2.0@thedchive24 Apr 2013
All ready for tonight's crowdfunding workshop at HIVE 2.0 with @CreativeInv Come on down! Free event! :) #smallbiz
Image from The HIVE 2.0 (@thedchive)
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VIDEO:How To I Build a Business Case for Social Media stuf.in/b40cn #custserv
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CrowdEngineering retweeted
Mark Johnson (@MJohnsonLoyalty) profile picture
Mark Johnson@MJohnsonLoyalty7 Mar 2013
Loyalty Perspectives: Data & The Future State of Loyalty #data #lmktg ow.ly/iwxoJ
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CrowdEngineering retweeted
Bruce Temkin (@btemkin) profile picture
Bruce Temkin@btemkin6 Mar 2013
Congrats to industry leaders in Temkin Experience Ratings: @AOL @CharlesSchwab @FedEx @AdvantageRAC @google experiencematters.wordpress.…
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CrowdEngineering retweeted
Vala Afshar (@ValaAfshar) profile picture
Vala Afshar
@ValaAfshar7 Mar 2013
Be trustworthy, likeable and competent. A little TLC will get you a long way. #HBRchat
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Good #customer #experiences provides more than services and products. They tranform people.
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CrowdEngineering retweeted
Oscar Trelles (@oscartrelles) profile picture
Oscar Trelles@oscartrelles28 Feb 2013
Challenge.gov sees #crowdsourcing as a way to make useful things with data government agencies already collect #crowdopolis
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CrowdEngineering retweeted
Inc. (@Inc) profile picture
Inc.
@Inc1 Mar 2013
53 percent of telecommuters work more than 40 hours a week. Nontelecommuters: 28 percent ow.ly/i7bCV
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Crowd customer care = an innovative concept for using a company's crowd of super users as a viable customer support team. #Crowdopolis
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CrowdEngineering retweeted
MyCustomer (@MyCustomer) profile picture
MyCustomer@MyCustomer7 Feb 2013
Can social media transcend traditional service channels? ow.ly/hvm8L #socmed #custserv
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CrowdEngineering retweeted
MyCustomer (@MyCustomer) profile picture
MyCustomer@MyCustomer11 Feb 2013
Six steps to successful monitoring of your customer service ow.ly/hBfay #custserv
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CrowdEngineering retweeted
MyCustomer (@MyCustomer) profile picture
MyCustomer@MyCustomer13 Feb 2013
CRM is most wanted mobile business app ow.ly/hFCfe #mobile
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CrowdEngineering retweeted
Sheila McGee-Smith (@McGeeSmith) profile picture
Sheila McGee-Smith@McGeeSmith5 Feb 2013
End of an era: Muzak, Background Music to Life, to Lose Its Name - will become Mood j.mp/XTxlYL
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