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Cupenya

@cupenya

Customer Service Data Platform for Zendesk. Take your customer happiness to the next level. #Custserv #Custexp #CX #SaaS #Startup #Scala #Microservices #Bigdata

 Amsterdam, Netherlands
cupenya.com
Joined February 2013
  • Tweets1.6K
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  • Followers886
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Empowering Partners and Customers with Data Insights: A Win-Win for Everyone dlvr.it/PH42CP
Image from Ramesh Dontha 🦉 (@EntrepreneursAI)
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The five crucial things successful CX companies do every day » CX Obsession fb.me/5iF0RX964
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Hybrid cloud for big data and analytics solutions crwd.fr/2oqZgaL
Image from Ramesh Dontha 🦉 (@EntrepreneursAI)
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Extracting solution templates from ticket history and automating their delivery to engineers buff.ly/2qxpnPN
Image from Cupenya (@cupenya)
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What happens to CX when every team is working with a different vendor? - bit.ly/2pTZLvQ #customerexperience

The 50 first dates problem of CX - Customer Bliss

The fix for this problem is simpler than we think, although it does take a good deal of commitment.

customerbliss.com
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"Going #DevOps" takes hard work, resolve, and trust in the process. It can't be rushed and it can't be bought. bit.ly/2pWxjWw
Image from Yariv Tabac (@yarivt)
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Wanna work w/ #scala #microservices #docker in production at a beautiful office in the heart of Amsterdam? Join us! careers.cupenya.com/o/scala-…
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Cupenya retweeted
Cupenya (@cupenya) profile picture
Cupenya@cupenya23 May 2017
Follow @Cupenya on LinkedIn! 😃 bit.ly/2krKRsG
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In the end, #customerservice and #selfservice have one goal - maximize revenue potential. Quote by @shivsingh
Image from Cupenya (@cupenya)
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#chatbots will respond to customer questions and requests quicker and more effectively #CX bit.ly/2nFktgw #londoncx
Image from #CustomerExperience (@CustExpWorld)
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4 reasons why your #ecommerce store needs #AI to survive hubs.ly/H07zJcl0
Image from AnswerDash (@answerdash)
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You needn't sacrifice effectiveness when aiming for #MTTR reduction. Learn how: buff.ly/2qMb0FX
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#Customer Retention is just as important as Customer Acquisition business2community.com/custo…
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Why #customer retention is important techstory.in/customer-retent…
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#Infographic: Do you understand your customer's journey from issue to resolution? #custserv buff.ly/2rNbbPA
Image from Cupenya (@cupenya)
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Follow @Cupenya on LinkedIn! 😃 bit.ly/2krKRsG
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For all job opportunities check out careers.cupenya.com 😃 @Cupenya! teapaw.org/CodemoAmsterdam/status…
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Do you offer #customerservice around the clock, but also enjoy sleeping? There's a solution: buff.ly/2ry6461 #ticketdeflection
Image from Cupenya (@cupenya)
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Why Your Brand Should be a Haven for Your Customers bit.ly/1TKBuzG #custserv #custexp
Image from Flavio Martins (@flavmartins)
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