Daphne Grayson Funston (@daphnegrayson) header
Daphne Grayson Funston (@daphnegrayson) profile picture

Product @Day_ai_app Passionate about the interplay of culture and technology. And dogs.

Boston, MA
Joined August 2008
Photo by Daphne Grayson Funston (@daphnegrayson)Photo by Daphne Grayson Funston (@daphnegrayson)Photo by Daphne Grayson Funston (@daphnegrayson)Photo by Daphne Grayson Funston (@daphnegrayson)Photo by Daphne Grayson Funston (@daphnegrayson)Photo by Daphne Grayson Funston (@daphnegrayson)Photo by Daphne Grayson Funston (@daphnegrayson)Photo by Daphne Grayson Funston (@daphnegrayson)Photo by Daphne Grayson Funston (@daphnegrayson)Photo by Daphne Grayson Funston (@daphnegrayson)
Daphne Grayson Funston retweeted
Most companies deploying AI in 2026 are going to make their problems worse. Not because the models aren't good. They're extraordinary. Because of what they're giving them to work with. 🧵
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Daphne Grayson Funston retweeted
our last Board meeting was a major turning point. every single question... "let's ask the product". every single answer made sense. it's the closest thing to "God view" I've seen in a business. just watch the video... it's hard to put into words what @markitecht and @MichaelPici are building at @Day_ai_app
Today we're announcing Day AI's $20M Series A led by @sequoia, and that we're now generally available. We've spent 18 months building what we believe is the Cursor of CRM. Here's what that means 🧵
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Daphne Grayson Funston retweeted
Today we're announcing Day AI's $20M Series A led by @sequoia, and that we're now generally available. We've spent 18 months building what we believe is the Cursor of CRM. Here's what that means 🧵
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Daphne Grayson Funston retweeted
Funny story: My wife (and cofounder) helps manage my inbox lately (I KNOW, I'M LUCKY) and asked me, "Who the f**k is Benjamin? He’s sending you emails every morning with action items before I can." I told her Benjamin isn't a person. It’s my AI agent from day.ai. 🤯 She literally thought I hired a human assistant. It’s pulling meeting prep, recording meetings, tracking emails and action items and managing follow-ups without me ever logging into a dashboard. Straight into @SlackHQ It’s not just a CRM. It’s everything you wish a CRM did for you, actually done for you. This is the ChatGPT moment for CRMs: meaningful work done for you, not a CRM you have to manage.
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My first release to share since joining @Day_ai_app is a BIG one! You can now sync Slack conversations into @Day_ai_app for automated summaries and Action items for your team. New level of customer insight unlocked 🔓
NEW: Sync Slack conversations to @Day_ai_app To bring your customers into every decision you make, you need every conversation captured in your CRM. Until now we’ve focused on ingesting your meetings and emails – but we heard from many of you (and it’s certainly the case for us) that your richest customer interactions are happening on Slack. While most integrations enable you to push notifications into Slack, we’re focused on getting every single drop of context out of Slack. Key features of Slack Sync: - Don’t let important follow ups slip through the cracks. @Day_ai_app automatically creates Actions from your slack channels - so you don’t forget that followup, or to respond to that issue or request.  When you follow up, @Day_ai_app will know, and will automatically mark the action as complete. - It’s easy to get the full scoop on a prospect or customer. Search for a person, organization or opportunity in @Day_ai_app and see the full summary across all conversations your team has had with them. Summaries now have context from Slack Channels, and there’s a specific Slack summary section with a direct link back to the channel. Not a user of Slack? No problem - we’re committed to capturing every single conversation you have. Comment and let us know - where should we sync conversations from next?
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Daphne Grayson Funston retweeted
Today we announce our $4M seed led by Sequoia Capital, to build our dream CRM. Why? The only person in the room who is consistently "right" is the customer. AI has finally made it possible to put the customer at the center of every decision you make. Time to run it back.
Day.ai is Reimagining CRM for the AI Age. Today, we’re excited to announce our $4M fundraise, led by @sequoia with participation from @pillar_vc, @w_conviction, @Stage2Capital, @InspiredCap, @20SALES_vc and a number of amazing angels. Read the full announcement and get early access here: day.ai/sequoia-backs-ai-nati…
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Daphne Grayson Funston retweeted
Every PM’s Q3 roadmap…
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Daphne Grayson Funston retweeted
Stack Overflow but for PM and all the posts are like “Sales just sold a custom deal that has to be implemented in 90 days but my boss expects me to also deliver on my roadmap with no changes to scope or resources, how do I fix this error?”
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Daphne Grayson Funston retweeted
Making a simple/obvious plan is 10x harder than the complex, convoluted, full of caveats one that hedges bets & shies away from making hard choices on priority & trade offs. Annoying side effect is that it also looks like it didn’t take as much work as the complicated one
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What an exciting moment for this superstar team. Can’t wait to see what they do next. ⚡️ guce.techcrunch.com/consent?…
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Daphne Grayson Funston retweeted
We’re not asking you to storm the beaches of Iwo Jima; we’re asking you to walk into a damn CVS. nytimes.com/2021/05/06/opini…
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Daphne Grayson Funston retweeted
Hiring plug: I've got an open role for an experienced PM @Drift The role is remote, has a ton of scope, & is on an amazing team (yes, I'm super biased). DMs open! Come work with us!
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The best product team I have ever been a part of is hiring! If you are or know a PM, designer or engineer looking to grow and learn alongside the most fun and talented coworkers, hit me up and come join us @Drift !
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Might need to plug in my printer just so I can frame this on my desk.
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Daphne Grayson Funston retweeted
We’re building out our leadership team for our Enterprise product group at @Drift. Two open roles: 👩‍💻 Head of Enterprise Product Management 👩‍🎨 Head of Enterprise Product Design Interested? DMs are open.
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The minute we begin to think we have all the answers, we forget the questions. - Madeleine L'Engle (via The Coaching Habit @DoMoreGreatWork )
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Daphne Grayson Funston retweeted
Looks like the team @Drift has found a clever little sweet spot between marketing automation, sales automation, and ABM platforms with Drift Prospector
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The Drift platform just keeps getting more powerful, each piece reinforcing the others to accelerate revenue for our customers. So proud of what we've done and excited for what's to come!! drift.com/revenue-accelerati…
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