Dennis Bye (@dennisbye) header
Dennis Bye (@dennisbye) profile picture

digital marketer at Microsoft

Seattle, WA
Joined October 2007
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4/4 I took it in to the service center last week and when i picked it up was surprised it wasn't fixed and no explanation. Right now it looks like they won't be able to see the car for THREE WEEKS. The service and communications has been abysmal. Nightmare. @Tesla @elonmusk
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3/4 I actually got this as a response today. The details are - the exterior door handles do not open the door. It's as simple as that! @Tesla @elonmusk #TeslaService
2/4 Communications with Telsa is a nightmare as they only want you use the mobile app, they don't want you to actually speak to someone so it takes forever to communicate something very basic like "the exterior door handles do not open the door". @Tesla @elonmusk #TeslaService
1/4 Having a Tesla is great experience until something goes wrong. For the last two weeks, my car doors and trunk won't open from the outside, which is pretty basic functionality for a car. @Tesla @elonmusk #TeslaService
Major fail @TMobile - months to prepare for the iPhone X launch and I get nothing but Server Error on your ordering site
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"No one is born hating another person because of the color of his skin or his background or his religion..."
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23/23 @delta Please help us fix this holistically, have spent HOURS over the last month dealing with these issues
22/23 @delta I should have achieved Silver status on these last flights and now reconsidering why I want it.
21/23 @delta and rebuild our shaky confidence in flying your airline?
20/23 @delta What can Delta do to finally address all our issues (missing miles, wrong meals, delayed bags, countless cust service calls)
19/23 @delta My 7-year-old daughter now groans when we fly Delta due to this and other experiences and asks why we can't fly Alaska
18/23 @delta INCREDIBLY frustrating when you're told to call "customer care" and repeatedly get hung up on.
17/23 @delta ended with message "we apologize that we cannot help you at this time" and line disconnects.
16/23 @delta called them multiple times and after navigating the IVR system,
15/23 @delta the last two reps have recommended calling the corp customer care dept (800-455-2720) to get compensated for all our problems.
14/23 @delta yet not all our miles are showing yet
13/23 @delta over the last week have called multiple times, each time the rep claiming they found the mileage credit issue and fixed it
12/23 @delta Said there's something wrong with the KLM-Delta system for GF meals that needs to be fixed
11/23 @delta no one met us and when we found one, she took no responsibility and just said to wait and call later.
10/23 @delta purser said a red coat would meet us on the ground to resolve the issues.