Partner - Brewer Lane VC | Research Fellow at MIT Connection Science Institute @ Media Lab | Fintech Healthtech insuretech
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Joined April 2013
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I'm buying this on an auction, driving it to 88mph, going back in time to November 2019, setting fire to the stall selling bat meat in #Wuhan. Better spent money I figure.
Small rant about @Chase #SapphireReserve trip delay and cancelation benefit. Months after numerous requests for more details and promises by well meaning agents that I’m all set, I login to find the claim is closed. No explanation, no email, nothing. Weird
And the reply from @ChaseSupport is “oh looks like it was a trip cancelation not a delay - so you have to refile”. Seriously wth is that? And what kind of svc experience is that? I get a third party insurer is the policy administrator but chase owns the brand and product
I spent time yesterday with my mentor and coach Robert Millard. Many of you in the MIT community may know Robert as the Chairman Emeritus of the MIT Corporation - which owns the MIT University, MITIMCo (the investment management company that manages MIT'…lnkd.in/eduUsuXe
Not to be missed - Ekine Akuiyibo, PhD and @sebchakraborty from D & G insurance on what it takes to finally break free of legacy architecture in insurance
#insuretech #digitaltransformation lnkd.in/gX2M-zk6
One of the last industries to automate - will need #automation.
You can't just hire your way out of this problem.
3 companies I think that make a big difference in automation:
1. Front of the house: e.g. Presto from Krishna K. Gupta and
2. Back and m…lnkd.in/eZufxyum
School is out, but the learning and collaboration does not stop at MIT. Today Jane Wilkinson and @DrTarekFadel of the MIT Koch Institute for Integrative Cancer Research organized an incredibly important event on Cancer Vaccines.
No where else on this p…lnkd.in/e-gS9ckJ
Back in the day when I first started running both sales and #customersuccess, I made some pretty big screwups.
Despite having:
1. The latest tools
2. Extremely dedicated team members who toiled away at implementation
3. Fantastic user #NPS and #cust…lnkd.in/ezBcq-YW
The definition of vector is magnitude and velocity. When the direction is off, even well meaning, high functioning work executed with high magnitude and velocity will result in massive misses.
Phase 0: In the early days, when the company is run by a su…lnkd.in/eVswuayZ
Thank you Taco Bell / Team Lyders - A Franchise of Taco Bell for championing the needs of the essential hourly workforce with modern benefits from partners like Avibra.
This will lead to better employee attraction, retention and satisfaction!
cc: Yoge…lnkd.in/evg5GvDs
Congratulations @UshurMe and @hpeter5 and the entire Ushur team - going from strength to strength ! lnkd.in/eF8tpcpM
If you’re at #underwriting #innovation you can’t miss @rscharrer from AXA Group Operations lnkd.in/eQFeh-Nb
Commencement speakers at MIT Graduations are typically a fairly solemn affair. You have the usual mix of politicians and captains of industry.
So it was pretty unusual last week to have Mark Rober as the commencement speaker. Sadly, not being super sa…lnkd.in/eUnbpae5
Apple announced #VisionPro . It’s stunning and probably the best implementation of #AR #VR till date.
While they weren’t first to market - they made a better product that will win.
Just like iPod wasn’t first to market, the iPhone wasn’t first to mar…lnkd.in/ew8-6bVb
Generalized AI capabilities will now be as ubiquitous as what happened with application servers, databases, and storage - available to anyone, on the cloud, and for any purpose.
But to actually solve specific business problems you…lnkd.in/e-AeiCtC lnkd.in/eccZ94f5
Admittedly I am guilty of extrapolating from small experiments.
Case in point:
1. #Chatgpt saved me 15 minutes in summarizing a document that would have taken me 30 minutes to do otherwise.
2. I guess that means 150 Million people will be out of a jo…lnkd.in/eYRcQSYZ
State-of-the-art solution for #fedramp compliance and maintaining #zerotrust security is essential to safeguard our national security and enable an effective defense posture for the #USAF.
This is an extremely challenging endeav…lnkd.in/evmeHNPn lnkd.in/e2FMX6GQ
It starts with a very specific, clear definition of what #behavioralhealth means. Without this specificity and clarity, it's impossible to design and execute long-term strategies to improve it.
It's clear Eva Borden's background as an actuary has helpe…lnkd.in/eV3RhU4M
“What’s really going on in that sea of cubicles? What’s really working in work from home? A landmark study from IDC asserts inefficiency costs the average business 20% to 30% of revenue annually. Unclear boundaries, poor system integration, complacency an…lnkd.in/eirK3cDf
When I first heard about Avibra - I was admittedly skeptical. Then I met Yogesh and it all made sense.
If you look at the US labor market, the trend lines are clear. The hourly / gig workforce is going up, and the full-time workforce is going down. Th…lnkd.in/ekP3ySBQ
