This is worth understanding in relation to our technology offerings at @dsqtech We purposefully limit what our software can do. simple example, our DSQ Discovery software does the following critical functions: - invoice gathering - line item extraction - invoice audit against the vendor contract - bill the customer per your rules - export data to accounting software - incident and work order management - reporting for profit, sustainability, right sizing, etc. - sensor data integration What doesn't DSQ Discovery do? - CRM functions that Close.com or Salesforce or Hubspot can better handle. - Accounting functions that Quickbooks or Xero or Sage can better handle - phone call & email management that customer service software like HelpScout can manage better. - Shared savings that no one agrees on how to do properly. - Overpromise - Underdeliver By limiting ourselves to our niche, to being excellent in what we do, we remain focused, concentrated, without distraction. Ok, maybe sometimes we get distracted! SQUIRREL!

We used to run a waste brokerage. To identify "worse locations" in 2012/2013 we had a brutal manual process of getting data out of our multiple "systems" and from PDF's, into excel. Then it was easy to run a simple formula down the row...Revenue per location for a given month - cost. Look for the outliers that were meaningfully underwater. Under the covers though it was very hard to sort out the locations that had random fees added that month due to some uniquer event, or were they from the prior month? Did we add our margin to those? How do you know for sure? It led to a TON of guess work and duplicate efforts checking, and rechecking. And then a lot of "well, we make some money over here, so on the whole the entire portfolio is profitable, so just leave it alone" If we'd have had Discovery when we started...I wonder about how things might have different. You don't have to wonder. You can have Discovery for your brokerage.