I wanted to thank @prettylitter for helping me detect a UTI in my cat. He was behaving normally and we saw that the litter had turned red. We took him to the vet the next day and they told me by catching this early I avoided him getting blocked and creating a medical emergency.

Way to go @USPS a Christmas card from December of 2020 arrived in just under 11 months from Michigan to Texas. I guess they always say better late then never 😏

Day7 still no reply from @CastlightHealth. This is ridiculous what do I need to do to get a response? I tried your chat to a rep feature and it crashed my app. #reply #CustomerExperience #getittogether

And on day 5 @CastlightHealth takes a break. It’s been a tough week of not replying and providing support. Mind finally replying to my 6 emails and multiple tweets? #justsad #terrible

Listening to @DrewMikePodcast from @DisneyAulani #keepitstiff #whatspoppin

Order #2812101 #day20 still no response from @CastlightHealth – at Dallas, TX

Order #725648 #day19 it’s Sunday so of course @CastlightHealth would not reach out to me. It’s a new week so I’m feel optimistic tomorrow will be my lucky day #CustomerService – at Trophy Club, TX

Order #725648 #day18 still no response from @CastlightHealth #whereyouat #CustomerService #badcompany – at Trophy Club, TX

Order #725648 is this a joke @CastlightHealth you don’t reply to my 3 tweets and 7 email over two weeks and you send me a survey asking what how your #CustomerService is? It’s terrible still no response. I replied with a zero on your survey maybe now I’ll get an email #day17 – at Trophy Club, TX

@CastlightHealth I still have not heard anything. At this point I’m beyond frustrated.