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If you're building a business online, this one's for you.
📚 Game plans, shortcuts, and strategies I actually use.
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Guarantees sell more than they cost.
'Love it or your money back' removes the one thing stopping most people: fear of getting it wrong.
Far fewer people claim it than you'd think.
Ask AI to roleplay your most sceptical customer.
Feed it your product page. Ask why it wouldn't buy.
You'll get 10 objections in a minute. Answer each one on the page.
Anchor pricing still works.
Show the 3-pack first at the higher price.
Suddenly the single looks cheap and the 2-pack looks like the smart choice.
People judge price by what's next to it.
Ecom mood swings in one day:
9am: this is the best business in the world.
1pm: ads stopped. Everything's broken.
6pm: three sales. We're so back.
Don't make decisions at 1pm.
TikTok Shop livestreams are the new shopping channel nobody in the UK is taking seriously yet.
Go live. Demo the product. Answer questions in real time.
Early movers on every platform eat first.
Motivation gets you to open Shopify.
Systems get you through the week when motivation doesn't show up.
Build the boring routines. They're what's still there in month 9.
Contrarian: more SKUs usually means less profit.
More stock to fund. More photos to shoot. More things to go out of stock.
The best stores I know sell fewer things, better.
Nobody buys on the first visit anymore.
They see the ad. Check your reviews. Look at your socials. Forget. See you again.
Retargeting and email aren't extras. They're where the sale actually happens.
Your supplier's MOQ is a starting point, not a rule.
Ask for a smaller first run at a slightly higher unit price.
Most will say yes. Your cash stays free while you prove the product sells.
Went from 0 to 5,000 email subscribers in 90 days.
No giveaways. No bots.
Just a genuinely useful quiz on the site that recommended the right product.
Give value first. The list follows.
Amazon FBA fees creep up every year.
If your margin only works at today's fees, it doesn't work.
Build in a buffer or build a channel off Amazon too.
The best ad angle is usually hiding in your DMs.
The exact words customers use to describe the problem.
Copy them into your hooks. People buy when they feel understood.
Ecom struggle nobody posts about:
Packing 60 orders at the kitchen table on a Sunday night because the courier comes at 8am.
Every big brand started with a kitchen table.
Stop calling it a bad month.
Call it data.
Which products dropped, which ads died, which channel slowed.
Bad months are where the best fixes come from.
Sourcing lesson that cost me a full container:
The sample was perfect. The bulk order wasn't.
Always get a pre-shipment inspection. It costs a couple of hundred quid. The alternative costs thousands.
Your ad account doesn't care how hard you worked on the product.
It only cares whether people stop, click and buy.
Detach from the effort. Follow the data.
Most people quit ecom right before the data gets useful.
10 sales tells you nothing.
100 sales tells you something.
1,000 sales tells you what to do next.
Get to the numbers that talk.
Shopify tip: turn your best-selling product into a collection of one.
Colours. Sizes. Bundles. Gift version.
Same winner, five ways to buy it, no new product research.
The most profitable word in ecommerce: 'and'.
The case and the screen protector.
The hoodie and the beanie.
The serum and the refill.
Every product has a natural 'and'. Sell it.

