Then I talk to @merseyrail and they want me to set up a new account ? When I have an account and am being billed by them ? Having had a fake Virgin Media DM episode on X not that long ago this is a red flag
Who do I talk to @merseyrail about why these charges have appeared on my account on the day I had to get the replacement bus to Sandhills ? £14.50? Can’t be right …
Adverts about our amazing new @merseyrail trains all over and it’s absolute chaos with busses and cancellations today. Pathetic. And we have a month of this?
Absolutely useless aren’t you @coopuk - how many people do you mess around like this when this put an order in with you? Hopefully this will prompt them to complain in public too