
building @btx_hq | in-app support your customers will love prev @mit @microsoft @spc proud husband
sf
Joined June 2014
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Our coding agents did something interesting…
We are both a @NotionHQ and @linear shop, but over time our coding agents seem to have preferred writing docs in Linear over Notion (since they were already creating tickets).
And this kind of natural bias and proclivity of coding agents toward Linear slowly transformed our main context/knowledge layer to Linear (a single area).
I was going to enforce agents to use Notion, but when I checked out the docs in Linear, I noticed that working with markdown is a really well-designed and clean experience…
@karrisaarinen & the Linear team’s focus on developer experience, inadvertently (or intentionally), also meant that their platform was naturally more intuitive and friendly for coding agents (which are trained largely on how the best developers work).
It’s really interesting because once I noticed this pattern, we started using Linear more and more for more than just issue tracking…
I think Linear laid the right foundations, and just like Slack is exploding now because of agents, they may reap the benefits of having focused on developers for such a long time.
So many folks missing the point these days,
Growing is the funnest part of all, don't ever want to exit
Interesting thing happens when you have massive ambitions
You stop caring about competitors/copy cats
They think the rung on your ladder is your final destination
Starting a business, the most important thing becomes choosing what advice you ignore
It is these sets of crevices that are the most important to explore further, and finding ways to become the exception to general rules and patterns
Someone should defintely make a home speaker with water above it for visual effect that dances with the music your playing
Go behind the scenes of Made by Sound.
A story of music, collaboration and craft with @fredagainagain1 and NEST Acoustics. Discover how sound brought the Apple Music logo to life, captured entirely in camera. Just music, made visible.
So many systems are getting hacked lately...
An urgent notice from the Railway team
blog.railway.com/p/security-…
Its clear that artists, designers, and humans with outlier taste will be extremely valuable in the near future
Ok X/Twitter algo is crazy, we just launched our customer-facing portal feature and this is what it shows me...
This can't be coincidence...??
your customers can follow tickets (email subscription) and leave comments directly in your embedded portal (web sdk)
we turn Slack messages, emails, Granola notes, and in-app chats into feature requests/bugs ready for agents
we support Linear plugin, but have some customers already migrated fully from Linear to us












