We specialize in helping the world's leading brands stay ahead of the curve through transformational solutions. #DigitalTransformation #RPA #AI #Analytics #CX

Global
Joined April 2010
Firstsource launches its FY2025–26 ESG Report. Highlights: an S&P Global CSA score of 87 (#1 globally in Professional Services), 30.55% lower Scope 2 emissions, and 48.54% women in the workforce. Read the report: okt.to/YV1qPC #FY26ESGReport #WeAreFirstConscious
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At the Canadian Lenders Summit 2026, Firstsource will show how Kairos, our AI Operating System, connects intelligence across the lending lifecycle, from credit decision to customer action. Book a 1:1 with our team: okt.to/h29p5n #IntelligenceThatOperates #Kairos
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In her latest blog, Lisa Neary, VP, Financial Services – New Business at Firstsource, explores how AI can help lenders move from reacting to financial difficulty to preventing it from escalating. Read the blog: okt.to/rKkup2   #FinancialInclusion #FinancialDifficulty
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Firstsource has been named a 2026 Elevate Honoree by Everest Group for Voice of the Mid-Market Customer, recognizing exceptional client satisfaction through independent research among 299+ mid-market enterprises.
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We're proud to share that Firstsource has received the Change Maker Award 2026 for Commute Safety Excellence, presented by MoveInSync, our transportation technology partner.   #FirstsourceProud #CommuteSafety #EmployeeWellbeing #BrilliantPeople
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Firstsource is heading to Toronto, and we're bringing Kairos, our AI Operating System, with us.   Join us at the Canadian Lenders Summit 2026 for live demos across the lending lifecycle.   📅 Oct 22, 2026 📍 The Quay, Toronto okt.to/YHFUb9
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At Engage Dallas 2026, Sudha Bhat, SVP, CX & Consulting at Firstsource, takes the stage with Hema Sivaram, Executive Director, Global Operations at ETS. 🎤 Beyond AI Pilots: Scaling Intelligent CX in EdTech 📅 Tuesday, October 6 | 3:50–4:15 PM CDT okt.to/UVPxdG
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Read our new whitepaper, “Fighting Financial Crime in the Age of Capable AI: A FRAML Approach.” okt.to/1DFSOZ   #ACAMS #FRAML #FinancialCrime #AML #Fraud #Kairos #AI
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