Established in 2003, we’re proud to be one of the UK’s leading independent providers of essential business technology.
Joined June 2009
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What is an AI Receptionist, and why are more UK businesses adopting one? Our latest blog explores how UK businesses are using AI to improve responsiveness, customer experience and growth. eu1.hubs.ly/H0tHm1V0
#AI #CustomerExperience #AI-Receptionist #FocusGroup
Meet Aila, the AI Receptionist from Focus Group. Want to see how it works?
Request a callback, learn more, download the brochure or take the on-demand demo tour here: eu1.hubs.ly/H0tHkjJ0
hashtag#AI hashtag#CustomerExperience hashtag#BusinessGrowth hashtag#FocusGroup
When someone contacts their insurer to start a claim, the first interaction matters. Watch how a virtual agent can guide the conversation.
Customers want reassurance.
Claims teams need accurate information.
Learn more:
eu1.hubs.ly/H0sjgjz0
#Insurance #CX
Speed matters in recruitment.
This example shows how a virtual agent can capture candidate interest, trigger CV submission and guide applicants through the next step automatically.
Learn more:
eu1.hubs.ly/H0sjd380
#Recruitment #AI
Fans expect quick answers when it comes to tickets and bookings.
This example shows how a virtual agent can help customers change bookings and receive their options instantly.
Watch how it works.
Learn more
eu1.hubs.ly/H0sjdm20
#CustomerExperience #SportsBusiness
When residents report a repair issue, they want to feel heard immediately.
Watch how a virtual agent can log repair requests and book engineer appointments quickly while reducing pressure on service teams.
Learn more:
eu1.hubs.ly/H0sjfVP0
#Housing #CustomerService
Focus Group retweeted
🔥 New Season. Fresh look. ✨
Introducing our official 2025/26 Home Shirt, sponsored by @focusgrp_uk!
Focus Group retweeted
📱💻Need IT support built for pharmacies? Meet @focusgrp_uk at #SPTS25!
🔐From secure connectivity & VoIP to cyber security, cloud backup & IT support, they’ll keep your pharmacy connected & protected.
📅17 Sept | Falkirk
🔗pharmacyshows.co.uk/event/sc…
#FocusGroupUK #PharmacyShows
After two fantastic years as @WorthingFC Men's front of shirt sponsor, this year we've made the switch to the Women's team! We can't wait to get back to Woodside with @WorthingFCWomen🐟❤️
#WorthingFC
Focus Group retweeted
This season will see Focus Group switch from the Men's to the Women's front of shirt sponsor.
A huge thank you to @focusgrp_uk for the last two years as well as their ongoing support 🤝
Focus Group retweeted
⭐ Team Spotlight: Shout out to @focusgrp_uk who have TWO teams making it to the Nationals! ⭐
Focus Group has earned their place in the National Finals from qualifying from both the South and Midlands stages.. Beyond the pitch, they’re making a huge difference.
#TheBigGoal
Focus Group retweeted
“They came through and said, ‘he’ll never walk again’.”
This is the incredible story of how @GeorgeDowell found his purpose with @WorthingFC ❤️
🎥 The Club That George Built will premiere 1st October at 10.30pm on @tntsports & @discoveryplusUK 📺
Focus Group retweeted
We are pleased to announce that Focus Group, formerly known as SWComms, will continue as a key club sponsor for the 2024/25 season 🤝
🔗 bit.ly/3AjDtcb
#JointheJourney | @focusgrp_uk
Focus Group retweeted
The BVCA facilitated a visit this week for @tomrutland, Labour’s PPC for East Worthing and Shoreham, to local business @focusgrp_uk, who are backed by BVCA member @HgCapital.
The visit was part of the BVCA’s programme that is currently connecting PPCs with great, local businesses backed by #privateequity and #venturecapital in the run up to the Election, helping to bring the industry to life and demonstrate its value.
Focus Group retweeted
Relive the memorable day our @PalaceForLife Street Soccer Academy participants spent at @OfficialBHAFC with their Big Goal sponsors @focusgrp_uk through this film about their experience: tinyurl.com/3kak78x5
Focus Group retweeted
Our @PalaceForLife Street Soccer Academy participants got the chance to visit @OfficialBHAFC with their The Big Goal sponsors @focusgrp_uk.
Read all about it: shorturl.at/hmsVZ
Focus Group retweeted
We are excited to announce that Cellular Solutions have been acquired by Focus Group, one of the UK’s foremost providers of essential business technology. The union brings strength, and opportunity for growth across the UK.
bit.ly/3QAvqNo
@focusgrp_uk
#Tech #Telecoms
Focus Group retweeted
We are pleased to announce that five businesses from South East and London have been recognised for their exceptional performances in 2022 as part of our Vision 2023: Leaders Driving Growth awards, produced in association with @GrantThorntonUK.
Focus Group retweeted
A huge congratulations to the winners who received their awards at our Gala dinner in London last night. These include:
• @focusgrp_uk, based in Shoreham-by-Sea and supported by Bowmark Capital.
Focus Group retweeted
👔 Time to suit up for 2023/24
#WorthingFC | @MacronSports