Building @XPTicket. Focused on marketplaces, distribution, and how agents will change commerce.

new york
Joined December 2007
Game 6 of the WNBA Finals goes on sale today at 4pm for a Thursday 12:30pm game in Atlanta. Thousands of fans are reportedly waiting in line, but buying a ticket three days out for a weekday afternoon is already a gamble. And nobody buying today knows whether Thursday will be a chance for Atlanta to win the championship at home or an elimination game. Tonight's Game 5 changes what every ticket is worth. The real test will be what people are willing to pay on resale after the result.
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Amex Platinum costs $895 a year but offers thousands of dollars in potential benefits and credits. That attracts people determined to get their money's worth, including using the airport lounges. The more successful Amex is at selling the value of those benefits, the more crowded its lounges become. Raising the annual fee doesn't necessarily fix that, because the people willing to pay more may be even more determined to use every benefit. Delta already caps Sky Club visits for eligible cardholders unless they spend $75,000 a year. Don't be surprised if Amex starts rationing access to its own lounges by spend, not just by the annual fee.
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JetBlue borrowed about $2.8 billion against its loyalty program, including its Barclays credit card partnership. Now its lenders have reportedly hired restructuring advisers as the airline faces financial pressure. Normally, a struggling company can renegotiate its biggest partnerships to improve its finances. But JetBlue’s loan agreement gives lenders approval rights over certain major changes to the Barclays deal. So one of the relationships that could help JetBlue recover is also one it can’t freely change without involving the people it owes money to.
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Andy Jassy reportedly said AWS capacity is sold out for 2026, largely sold out for 2027, and a good chunk of 2028 is already committed. When supply is that tight, having the money to buy isn’t enough. You need to have locked in capacity years earlier. AI companies have an incentive to reserve more compute than they expect to use, just in case they need it. That could make the shortage worse. If buyers sit on unused capacity while others are desperate for it, there’s an opportunity for a resale market where companies can sell the capacity they’ve already reserved.
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1Password launched a way for AI agents to use your logins without handing them your passwords. A day later, Grok Bot launched its own vault for logins and payment cards. I wonder how much this will matter when people start switching between agents. If you’ve connected dozens of accounts and saved your payment details in one assistant, are you really going to set everything up again because another AI is better? Everyone talks about AI memory creating lock-in, but reconnecting everything an agent has access to could be a much bigger switching cost. That’s where independent vaults could matter, because they keep switching cheap.
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Instacart is reportedly exploring a sale, with DoorDash among the potential buyers. More than 380 retailers use Instacart's storefront technology, including ALDI, Costco and Publix. DoorDash also runs its own DashMart convenience and grocery stores. Instacart's value is partly in being the neutral technology layer under other grocers. Sell that layer to a rival and some partners may walk. The buyer could end up paying a premium for relationships the deal itself puts at risk.
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Daymaker uses AI to research sales prospects and send personalized gifts, including hand-delivered cakes, to book meetings. The approach depends on being unusual. But the executives every vendor wants to reach are also the first to get flooded, so the signal wears out exactly where it's most valuable. What survives is a warm introduction. A cake costs money, but an introduction puts someone's reputation and years of trust on the line. AI can manufacture the appearance of effort. It can't manufacture that history.
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The Cavs reportedly traded roughly $35M a year in guaranteed local TV rights revenue for a deal worth about $20M, plus ad revenue share, equity, fan data access and an exit option when the NBA launches its streaming hub. The irony? Cleveland ranks dead last among NBA teams for how easy it is to watch its games. The team is gaining more control over its relationship with fans while making it harder for those fans to actually watch.
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On the same day Walmart announced AI shopping for your usual milk and sourdough, Zuckerberg said shopping is Muse's most common use case, with average purchases over $200, including travel. Early data, but agents may be taking off where shopping takes the most work, not where it's most routine. Reordering milk saves you a minute. Planning a trip saves you an afternoon. That's where an agent creates real value.
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Walmart's new Agent Gateway has an interesting boundary. AI agents can buy your usual products, but Walmart won't share your broader purchase history. That history also powers Walmart's advertising business. So agents get access to the transaction without getting the data that makes future recommendations smarter. Retailers may open checkout to agents while keeping the customer intelligence that makes them valuable.
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Walmart just combined Walmart+ and Sam’s Club Plus for $120 a year. This could matter more as AI agents start doing our shopping. An agent doesn’t care which store you’re loyal to. It cares about the final cost. If your membership makes Walmart cheaper after delivery and discounts, Walmart wins the order. But the same agent can also figure out if the membership is worth renewing. Memberships win the order, but now they have to win the renewal too.
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Amazon just negotiated the right to buy shares in 3M as it purchases more of its products. It’s done similar deals with other suppliers. The clever part is that Amazon gets something like a volume discount without 3M cutting its prices. Other customers don’t see a lower price to negotiate against. Instead, existing shareholders bear the cost through dilution if Amazon exercises the warrants. And Amazon’s upside grows if 3M becomes more valuable.
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Notion now lets you use your existing ChatGPT subscription inside Notion Agent. You still pay for Notion, but you don't have to pay it again for that AI usage. If this catches on, software companies may have a harder time charging extra just for adding AI. Customers will already be paying OpenAI and expect to use that subscription wherever they work. And OpenAI gets something bigger than another ChatGPT user: a subscription that follows the customer into other apps.
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As people start using multiple AI agents, who controls how much they can spend? You might have one agent booking travel, another shopping, and a third paying bills. Each has its own spending limit, but none necessarily knows what the others are spending. That's where banks have an opportunity. Instead of setting limits separately in every AI app, you could set one budget at the account they all use. Banks are fighting to keep agents out of customer accounts. They may end up being the ones that set agents' budgets.
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DC's new ticket resale cap (10% above what you originally paid, starting Jan 1) creates an interesting problem. The law requires resale marketplaces to know the original purchase price of each ticket, including fees and taxes, but doesn't require primary sellers to share it. With dynamic pricing, two people sitting next to each other might have paid completely different prices, meaning different legal resale limits for nearly identical seats. DC made the original price the legal limit but didn't create a way for that information to follow the ticket.
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There's now a marketplace called Not a Wedding Crasher where couples can sell empty seats at their weddings. But it's not as simple as whoever pays first gets in. Guests verify their identity, and the couple approves who can attend. It's a good example of where marketplaces are heading. Matching buyers and sellers isn't always enough. Identity, trust, and seller approval can matter just as much as price, especially when the seller cares who ends up on the other side of the transaction.
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Hark offered $1M in free pizza to get people using its AI agent. Thousands of orders reportedly went through, despite checkout problems. But the orders went through DoorDash. Hark paid to bring in the customers. DoorDash got the transactions. The agent did the work, but the marketplace kept the business.
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The Blackhawks drew just 15,028 fans Thursday, reportedly their smallest crowd since Bedard arrived. Tickets get cheaper when demand is low, but parking, food and drinks can still make it an expensive night. Fans don't just buy a ticket. They buy the night. On a soft night, $10 off parking could do more to fill seats than $10 off the ticket.
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Citi, Bank of America and JPMorgan are reportedly restricting AI agents from moving money out of customer accounts. But blocking an agent from initiating a transfer isn't the same as stopping money from leaving. A competing bank can pull deposits through an authorized ACH transfer without the agent touching the original bank's app. The bank controls its own login, not both ends of the transfer. The next move may belong to banks willing to welcome agents.
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Replit was reportedly one of Anthropic's five biggest customers. Now it's making OpenAI its preferred AI provider. One decision by Replit could shift a huge amount of usage without customers switching anything. AI labs can win millions of users through app partnerships, but they don't control those relationships. The app does. So labs may end up doing what Google did: paying for the default or building the app themselves.
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