Replacing old, gated OSS/BSS with the first AI-driven system of action for CSPs.
Joined February 2023
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.@gaiia_software is proud to be the first-ever Diamond Sponsor of @CalixHQ ConneXions in Las Vegas next week!
New customer story: @wecomfiber grew subscribers 8x in 15 months without adding operational overhead.
The secret? A checkout that automated everything from promotions to field service.
🔗Read the full story here: gaiia.com/case-studies/how-w…
.@MetroComm_Fiber is now live on gaiia 🎉
A big shout-out to the Metro Communications team for hosting us on-site and making the migration a success.
We’re excited about what we’ll build together!
GWI, a 30-year-old internet provider in Maine, migrated off Salesforce, Platypus, and a patchwork of other tools onto @gaiia_software.
The result: one platform, one customer record, from signup to install.
🔗 Read the customer story here: gaiia.com/case-studies/how-g…
Welcome to gaiia, @DvFiber.
DVFiber is a community-owned fiber provider bringing high-speed internet to Vermont towns through the state's Community Union District model.
🔗 Read the story here: gaiia.com/newsroom/dvfiber-m…
We just raised a $40M minority investment led by JMI, with participation from @inovia.
This round fuels our ambition to be the most customer-centric platform for CSPs.
Here's an inside look at the raise and what's next for gaiia: gaiia.com/b
It's almost time! The gaiia team is gearing up for #FiberConnect2026 in Orlando, May 17th–21st.
@fiberbroadband
New case study: How @vistabeam automated their operations with gaiia’s workflow engine
The results:
• 97,000+ automated workflows
• 98.5% success rate
• 15 active integrations
Case study: gaiia.com/case-studies/vista…
Join @gaiia_software & the @fiberbroadband for our upcoming webinar.
Getting tactical with AI: live use cases for ISP operations.
🗓️ April 23 | 12PM ET
🔗 lnkd.in/gBBKf2gW
Introducing @gaiia_software's AI inference node.
Operators can now run large language models (Claude, Gemini, or OpenAI) directly inside gaiia workflows.
🔗 Read more: gaiia.com/newsroom/ai-infere…
Huge thank you to the entire @GreenlightFiber team for the partnership 🤝
Our team was on-site last week supporting their go-live and migration to @gaiia_software.
@GreenlightFiber is one of the leading fiber providers in the US, and we’re proud to be a part of their journey.
Direct Communications has launched mobile with gaiia.
After migrating its broadband and regulated ILEC business to gaiia in 2025, Direct Communications leveraged gaiia to launch mobile.
🔗 Read the case study here: gaiia.com/case-studies/how-d…
The Junction Internet migrates operations to gaiia to fuel fiber expansion 💪
With a large fixed wireless footprint across Oklahoma and Kansas, The Junction Internet is now aggressively expanding into FTTH.
🔗 Full story: gaiia.com/newsroom/the-junct…
New in @gaiia_software: referrals
Built directly into our checkout, billing logic, client portal, and workflow engine, customer referrals are now easy to track, validate, and reward automatically.
Read more about how referrals work within gaiia here: bit.ly/gaiia-referrals
Community broadband, powered by @gaiia_software.
LymeFiber leverages @gaiia_software's workflow builder to connect @CalixHQ and @vetrofibermap, automating serviceability and provisioning to deliver a seamless customer experience.
🔗 Full story: gaiia.com/newsroom/lymefiber…
New @gaiia_software x @nokia integrations are live:
• Nokia Altiplano (PON provisioning + ONT monitoring)
• Nokia AMS (PON provisioning + ONT monitoring + Voice)
• Nokia Corteca (in-home Wi-Fi and CPE insights)
🔗Read more about the integrations: gaiia.com/newsroom/gaiias-no…
We shared a behind-the-scenes recap of @ResoundNetwork's go-live on @gaiia_software in Pampa, Texas, covering how the team approached the transition and some early operational improvements.
🔗 Read the story here: gaiia.com/newsroom/resound-n…
gaiia retweeted
Case study: @LilaConnectUK’s migration to @gaiia_software in 16 weeks
Read more here: buff.ly/7WwyGLt
