Founder of https://teapaw.org/t.co/27MID052Rx // digital + design leader // art photographer
New York, NY
Joined February 2009
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Thanks for having me!
.@howardpyle shared how emerging technologies and methods can scale influence to serve stakeholders, including undeserved communities #PageSpring
Digital dignity is a topic that all UX and product teams need to add to their vocabulary - it's specific to different users in unique ways. This great piece by @miyemcc spells out how digital challenges create real-world issues.
medium.com/@miye./bc565c9cae…
Such a great session at Reuter’s CX conference! We’re offering attendees early access to our new report on the Rise of Human Experience (HX): merging CX, employee experience and human centered design. DM me or visit ExperienceFutures.org
#CSX2022 #ReutersEvents
@REMarketingCx
Howard Pyle retweeted
Great morn session with powerhouse exec panel from @Am_Airlines @OmniHotels @gridspaceinc @BarclaysBankUS - about the importance of a unified #CX effort. Tomorrow, a chat with @ExpediaGroup 's global head of design, Rachel Kobetz #CSX2022 San Diego @howardpyle @REMarketingCX
ALT Banner Image of Reuters Event and Session Speaker Howard Pyle. "Customer Service & Experience USA 2022"
Howard Pyle retweeted
Your web3 product's UX sucks because:
- People feel unsafe about connecting their wallet.
- They're left clueless while the blockchain is confirming transactions.
- They don't know what to do after first login.
- They're unaware of crypto native terms.
Here's how to fix it: 🧵
Howard Pyle retweeted
Q: How to convince company leadership to invest in ethical design?
@howardpyle : Tell them that there is a risk (your clients will leave you for someone who distinguishes themselves as ethical design company) and reward (you can attract new clients for the same reason).
Never have I felt so loved and promoted 😌 Thanks @mluxmeetup - so exited to join tomorrow!
only 1️⃣ day left until @howardpyle of @xf_org shares expertise on Designing for Equitable AI futures with the #MLUX meetup! No spoilers - but here is an article he wrote on the topic if you want to check it out 👀 Deets + RSVP bit.ly/mlux0122
techcrunch.com/2021/10/03/de…
![[VIRTUAL] MLUX Tech Talk: Designing for Equitable AI Futures](https://pbs.twimg.com/card_img/2118029974871687168/whHPGpv0?format=jpg&name=800x419)
Very excited to be giving a talk at the
@mluxmeetup next week - thank you @michellercarney for the invitation! Please join us
#MLUX #uxdesign #MLdesign
eventbrite.com/e/virtual-mlu…
Hey @HobbyKidsTV thank you so much for the birthday message for Ellis! He was so so happy
Really honored to have been asked to be a Judge in The Drum Design Awards. The deadline for submissions is Feb 23! #designawards #design #sustainabledesign
Very excited to share that we've posted our first white paper: "Experience, AI and the Digital Divide." It explores digital complexity, how orgs need to rethink CX, and the impact of AI / ML.
experiencefutures.org/post/w…
#digitaldivide #uxdesign #DigitalTransformation #CX
Terrible stock photo, but good article about CX strategy I was interviewed for. Some juicy tips from a few really smart people.
8 Tips to Build a Winning Customer Experience Strategy smg.io/3pktYAj
#customerexperience #cxstrategy #experiencedesign #humanexperience
We had an incredible time at @WebSummit and posted the video of the session we led on addressing digital equity through ethical design and automation. Thank you for having us!
youtube.com/watch?v=b66kjYpd…
#WebSummit #digitaldivide #design #MachineLearning #experiencedesign