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DraftKings and FanDuel are facing a new class action lawsuit in Louisiana.
Three New Orleans residents who each wagered more than $20,000 allege the sportsbooks use AI, customer data, and carefully designed promotions to keep people betting.
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A Rips by Triumph customer says the app kept showing payment errors.
Then came 22 charges. Nearly $7,400. No purchases delivered. 50+ attempts to contact support.
The customer says they had to dispute the charges just to try to get the money back.
22 charges. Nothing to show.
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A DraftKings customer says they deposited $300. They won $5,000, then they tried to withdraw it.
DraftKings allegedly restricted the account, even after the customer submitted their ID and verification documents.
The customer says they still couldn't get their money.
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FanDuel sent VIP gamblers personalized celebrity videos.
Now they're telling Congress those videos weren't meant to encourage more betting. Just little thank-you gifts.
Sure, and VIP programs are just acts of charity.
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DraftKings told Louisiana regulators it was the first sportsbook to ban credit card deposits.
It wasn't, and Massachusetts had already fined DraftKings $450,000 over credit-card-funded bets.
Imagine bragging about following rules you already got fined for breaking
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A DraftKings customer says they joined the sportsbook's VIP program and earned over $1,000 in rewards.
Then DraftKings locked the account.
The customer says they submitted verification docs but remained locked out while rewards approached expiration.
Some VIP treatment.
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BREAKING: DraftKings and FanDuel backed interests are pouring millions into New York politics.
Sports betting-backed super PACs have spent nearly $8.3 million this year, including $1.7 million to PACs backing Hochul and Letitia James.
Money talks and they have a lot of it.
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A FanDuel customer deposited $500. He wanted $300 of his unused money back.
FanDuel allegedly refused, citing its requirement that deposits be wagered before withdrawal.
Imagine being told you have to gamble your own money before you can get it back.
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