VP of Product Marketing at Lucidworks | Big Data, Search, AI and Visual Analytics
San Carlos, CA
Joined May 2009
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#livestreamshopping exploded in the past year. Still figuring out best practices for your brand? Check out this article from @NikaraJohns to learn from retail experts on how to delight and engage customers during your livestream: okt.to/lCNBZL @FootwearNews
Join us at this year’s #NRFRetailConverge happening virtually from June 21-25. Lucidworks experts Peter Curran, Sanjay Mehta, and Garrett Schwegler will be holding an interactive roundtable June 22nd at 1pm EST. Sign up here: okt.to/eGzHu4 #commerce #customerexperience
#ActivateCustomerService takes place virtually on June 24th at 9am PT! We’ll hear expert insights on how #search and #machinelearning can be used to help customers connect with support information while enabling agents to be more effective. Register today: okt.to/lUGwk8
How can #data drive decisions and solutions for addressing #customerservice pain points? Lucidworks Data Scientist Jill Rosow breaks it down at #ActivateCustomerService, taking place virtually June 24th at 9am PT. Register to attend today: okt.to/W2tRGs
Automation doesn’t have to be the competition in retail. VP of Product Marketing @jcsears shares how automation can be a major asset to digital merchandisers by helping them stay focused on what they do best while vastly improving #customerexperience: okt.to/yWnINa
❗TOMORROW❗June 15th at 2pm BST, guest speaker @BrendanWitcher, Vice President and Principal Analyst, Forrester, will be discussing the importance of #digitalexperience and how to transform #customerinsights into action. Register for the webinar today: okt.to/kfnjgT
“What we’ve learned through #CXC is that the best work happens when everything is connected.”
Lucidworks CRO Chris Polishuk sat down with @SalesTechStar to chat about his journey in sales and the value of #connectedexperiences. Read the full interview: okt.to/Za4lx9
June 15th at 2pm BST, guest speaker @BrendanWitcher, @Forrester Vice President and Principal Analyst, chats with Lucidworks about the importance of personalization in #digitalexperience, and how best to utilize #customerinsights for action. Sign up here: okt.to/1hSod5
What makes #AI an amazing asset in creating a thoughtful, personalized #digitalexperience? Senior Product Manager Tom Allen shares five ways the #technology supports #DXPs: okt.to/sOngZb #artificialintelligence
What’s new in Fusion 5.4? Learn how brands can now improve their #digitalexperience by using Predictive Merchandiser to configure and expand templating to more pages across their site: okt.to/JaLV8I
June 15th @ 2pm BST, join Lucidworks and guest speaker @BrendanWitcher, Vice President and Principal Analyst at @Forrester, in discussion about how to best utilize customer insights to deliver a relevant #digitalexperience. Register today: okt.to/CQwYj1
Mark your calendars! 📌 #NRFConverge is happening virtually from June 21-25. Our own Peter Curran, Sanjay Mehta, and Garret Schwegler will lead a roundtable discussion on June 22nd at 1pm EST. Register to attend the roundtable today: okt.to/qlbJkm #customerexperience
How did Lucidworks #NeverNull help one of the world’s top five retailers increase AOV by 28%? Read our case study: okt.to/pyGf5V
Meeting customers where they are can make all the difference in the success of a digital #customerexperience. Our team shares four posts that guide brands in developing personalized, meaningful #customerservice experiences on their digital channels: okt.to/etcha9
How can brands drive greater revenue, operational efficiency, and customer satisfaction? Lucidworks CEO @iamwillhayes shares how creating #connectedexperiences for both customers and employees is the answer. Read more: okt.to/JtMSnU #CX #EX
Guest speaker Joe Cicman, Senior Analyst, Forrester will share how to evaluate investments in technology like #DXPs and the most important elements to consider. Register for the webinar on June 2nd @ 11amPST to learn more: okt.to/V7yiH9
Wondering how #AI vastly improves the #customerjourney? Lucidworks General Manager of Digital Commerce Peter Curran shares three ways the technology can support a personalized and meaningful #customerservice experience: okt.to/WQ4BGJ
What’s the larger impact of providing a meaningful #digitalexperience for customers? A new Forrester report shows that investing in the #technology can directly support profitable business growth. Learn how by downloading the report: okt.to/YQj50r
Even great websites struggle to understand where the user is in the #customerjourney. Lucidworks General Manager of Digital Commerce Peter Curran shares why keywords alone are not enough — and how #semanticsearch and #vectorsearch can help. okt.to/7VRW0O