UX Research @Pendo. Student of people, cultures, traditions & the intersection with technology. (she/her)
Raleigh, NC
Joined August 2009
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Jeanette Fuccella retweeted
Don't be impressed by money, followers, degrees, and titles.
Be impressed by kindness, integrity, humility, and generosity.
Jeanette Fuccella retweeted
"Oxford comma."
If this stirs up strong emotions DM me! Hiring for my team @pendoio. boards.greenhouse.io/pendo/j…
A topic we rarely talk about in B2B research that becomes particularly illuminated when "democratizing" research.
#bias #userresearch #QualitativeResearch
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Congratulations amazing new board members!
#ResearchOps tweeps, we're pleased to welcome new board members to the ReOps Community! Please welcome:
@rajoon @algazel @DanaChrisfield, Pollie Barden, @frebader, @grahamg4rdner @jahnavimirashi
We are delighted to have you on board to help lead the community into the future 🙌
Jeanette Fuccella retweeted
Apparently 5 days to discover customers’ real needs is too long.
Yet, people do not mind developing the wrong thing for a year.
Jeanette Fuccella retweeted
Under pressure, we create solutions that graze the surface of the problem, instead of helping people achieve their purposes according to their own thinking-styles.
Join me this Friday @ 3pm ET as we discuss design leadership at Pendo w/my leadership team: Brand, Product Design, and User Research. We'll cover a broad range of leadership topics and live Q&A.
👋 joinclubhouse.com/event/MR2o…
📌 @pendoio
Listening to Annie Jean-Baptiste talking about the inclusion champion group she built at Google: "be sure that if you talk about 'they' that there are representatives of 'them' in the room" #dei #productinclusion
the 12 pillars represent the groups who have historically been at the margins of product development and design; "make sure you're intentional and clear about who needs to be brought more into the center"
recommendations: "getting proximate" to the users who are most different from you, conduct #userresearch to enact change
Jeanette Fuccella retweeted
i am being told. we lost an hour of sleep last night. why. what is the point. my stuffed fren sebastian and i. will be sleeping an extra hour. every day. for the rest of the year. to make up for it
An amazing community that most certainly gives more than it receives. Thank you & happy birthday @TeamReOps!
#ResearchOps #uxresearch #designresearch
We've sent 290,000 messages in the slack. We are 7955 people from 62 countries - yes we are researchers & ops people. Together, we are learning, testing, growing and defining this profession of #ResearchOps
Happy birthday to all of YOU who've given so much to each other 🙌❤️🎉
Jeanette Fuccella retweeted
#ResearchOps is often conflated with scaling quantity & speed rather than impact. The result is the opposite of what we are trying to achieve - research quality suffers, & impact decreases. Join @janchip on our next #CommunityCall to explore the conundrum of scale & quality.
Jeanette Fuccella retweeted
To grow as researchers, we need to seek and accept feedback from our peers. For that, we should take a page out of the designer's playbook: bit.ly/2LKiQNw #UXDesign #UXR
"Our colorblind approach to user research is one practice that perpetuates inequality" #UXRConf"
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