
VP Customer Care & Support at @Babylist. Formerly CX at @WineEnthusiast & @JetBlue. @SyracuseU & @DowlingCollege alum. Dad, wine lover, #avgeek & private pilot.
New York, NY
Joined July 2008
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Engadget posting that Limewire is acquiring Fyre is just such a tweet.
LimeWire acquires Fyre Festival, has vague plans to offer 'real experiences' engt.co/47GI6Mh
Back in my day, you had to do your own damn research. flightaware.com/live/iphone
Seriously, HOW does @Flighty just keep getting better and better with every release? 😍
Wow. Just tried @Delta Digital ID at @LGAairport and it was seamless. Had a “that’s it?!” moment as I got through security in under 1 minute. #GoodbyeClear
Successful day 1 at @Qualtrics X4 hearing from the best and brightest in the CX space. #QualtricsX4 – at Salt Lake City, UT
I’m told if I post this picture, @boxedwater will plant two trees. So here we are. #betterplanet 🌲 🌲
I’m ready @MeVictorE!
Full Self-Driving (Beta) V12.3.2.1 is now rolling out to @Tesla vehicles on 2024.2.7 for the first time!!
It’s happening! 🎉
I understand gate changes happen but @Delta needs to know that moving a flight from B22 to A11 to B47 at JFK T4 is absolutely insane. Do they know that’s a 40 minute walk…twice?!
I don’t make a habit of commenting on moves my former company makes, but damn I’m so glad this distraction is over.
BREAKING: JetBlue, Spirit ending $3.8B deal to combine after court ruling blocked their merger apnews.com/article/jetblue-s…
This is dumb journalism. It’s a software update to fix some font sizes. Give me a break, @Reuters.
Tesla to recall nearly all its US vehicles in largest-ever recall reut.rs/4bo2nWs
Readers added context they thought people might want to know
The headline misrepresents the situation. 𝗧𝗲𝘀𝗹𝗮 𝘃𝗼𝗹𝘂𝗻𝘁𝗮𝗿𝗶𝗹𝘆 determined the recall due to small font size on warning lights.
The link to the article is cites issues from 2023 unrelated to steering issues.
NHTSA recall nstatic.nhtsa.gov/odi/rcl/2024/R…-24V051-2023.PDF
So I told @ellenisthinking that I was going to wake up tomorrow and pre-order the Apple Vision Pro and she said it’s stupid and too expensive and I told her she takes all the fun out of things and let me tell you how to really lose all chance of getting buy-in from your wife.
I’m disgusted with @Clear. It took me longer to get through security than a friend without PreCheck or any sort of status. What am I paying for?
This is 100% the most accurate take on the state of X that I’ve seen!
This quoted post is unavailable.
The level of detail and transparency in this is communication GOALS.
UPDATE: 6 p.m. Pacific, Oct. 23 Alaska Airlines Flight 2059 news.alaskaair.com/alaska-ai…











