The Listener - When was the last time you felt really heard?
London, England
Joined May 2009
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On Fri I flew @British_Airways from London to Nairobi. I received a message from BA to say case had been delayed
Sat, found that case sent
On Wed only by calling number that case arrived Tuesday.
No update fro BA at all.
Very poor performance
So enjoyed being on this ValuesJam. Really made me think about what forgiveness means. Thank you, Alan, for the idea and the opportunity. Colin
#ICYMI Be sure to check out this ValuesJam Guest Session Series with @Ourservicebrand Alan Williams and @katcolles Colin D Smith on the Value of Forgiveness.
youtube.com/watch?v=aHovaao6…
#Values #ValuesJam #Forgiveness #Connection #Community #Conversation #YouTube #GuestSession
Colin David Smith retweeted
@Morrisons dm’d you regarding damage to my property by your delivery van on Monday but yet to hear anything back!! Very disappointed
Colin David Smith retweeted
I know it's a long shot, but today I lost this broach somewhere between Inner Temple & the RCJ. If anyone might have seen it please can you let me know? It doesn't have monetary value but was my great grandmother's & means so much to me. I know it's likely gone but worth a try 😔
Colin David Smith retweeted
"And today, in writing to you, sharing my experience of listening in grief, I am reminded of this gift that we all have." ... by @jadsheadgrant via #awardwinning BIZCATALYST 360° #grief @katcolles lnkd.in/g3x4uicS
Fool me once @BulbUK not twice. All the time I have been emailing back and forth to get my problem resolved to who I thought was a real human being, I now realise that it was a machine replying. Feeling so disappointed with it all. No wonder nothing gets done. Colin
It would appear that @BulbUK are unable to tell me when an engineer will call to connect my Smart Gas meter to enable me to read my usage remotely. They tell me they will let me know two days before an engineer will arrive. Really? Is this how they run their business?
Love this list, Colin
"Things you control:
Your effort.
Your beliefs.
Your actions.
Your attitude.
..."
— Read the full list in the @farnamstreet newsletter:
fs.blog/brain-food/march-19-…
New gas smart meter installed by @BulbUK on 17 Dec 2022 and still unable to get a reading on the Bulb App, in spite of repeated requests. It also took them 12 months to get it reinstalled. Ina le to get accurate readings for over 12 months.
Message sent to @tfl at 10 am today concerned about lack of internet on the train...so messaged them...still no answer at 15.15 and surprise surprise all okay on this train. Sad, no response.
Garry @strategicgarry is a great host. I enjoyed being in his presence and in doing so got the best out of me. Colin
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Frustrated and disappointed that if you wish to partake in an offer with @sainsburys that expires on the day of ordering, you will not receive the discount on the day of delivery. Sad am unable to get someone with authority to call me back, in spite of being told they would do so
Well worth watching.
Right on target here, @biscenr ... “Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen.” Winston Churchill ... @katcolles @jadsheadgrant lnkd.in/eEJemi5x
I am seeking to buy 36 bottles of wine @sainsburys and unable to find a way of finding out which store has this amount of stock. Please help.
Am online to @Sainsburys trying to purchase 36 bottles of Oyster Bay for a wedding and am unable to complete card payment as saying Generic System Error. Have been on hold on phone for over 56 mins, so gave up. So guess I will take my £300+ elsewhere. Disappointed
An enjoyable experience being interviewed by Jamie Ryder. He asked me some great questions, enjoy the read. Colin linkedin.com/feed/update/urn…
How can we transform the #workplace, every workplace? Please check out Humanity@Work and help support #DoctorsWithoutBorders.
Delighted to have contributed a chapter in this book.
What a great way to explain many of the problems in relationships. Appreciating your thread Mark. Colin
