Killz Bites PBD/0424

If you’ve tried to send us a DM here, our DMs are currently acting up no thanks to our landlord. But we’re still very much available to take your orders. Please click the link in our bio to place your order on WhatsApp. Thank you for your patience and for choosing Killz Bites 💛

Dear @Chowdeck Support Team, I am writing to formally report an extremely disappointing experience with an order placed on our store today. A customer placed an order worth ₦37,000, and for almost four hours, no rider was assigned to pick up the order. Throughout this period, we repeatedly reported the issue to your support team, making more than five complaints and following up even before the rain started. Despite our repeated efforts to get the order picked up and delivered, no rider showed up. The order has now been cancelled, and we are being made to bear the entire financial loss. This is completely unacceptable. We did our part as a vendor. We prepared the customer's order, kept it ready for pickup, and made several attempts to resolve the delivery issue. The failure to provide a rider was entirely beyond our control. What makes this even more frustrating is that we are now exposed to negative customer ratings and reputational damage for a failure on Chowdeck's part. I am demanding a full refund/reimbursement of the ₦37,000 lost on this order. We cannot continue to absorb losses caused by operational failures that are entirely outside our control. If Chowdeck cannot take responsibility for this incident and reimburse our business, I will have no choice but to reconsider our continued partnership with the platform and take our business elsewhere. We have invested time and resources into building our presence on Chowdeck, but that partnership must also protect vendors from avoidable losses. I expect this complaint to be escalated and resolved with an appropriate reimbursement. Regards, Killz_bites

Weekend mode: ACTIVATED. 🔓 You’ve worked hard all week, so you definitely deserve a box of Killz Dirty Fries, packed with all the right flavors and plenty of cheese. Beef — ₦7,500 Chicken — ₦9,500 Slide into our DMs or call us at 0814 818 6165 to place your order. Pickup and delivery are available across Lagos!

The burger you’ve been craving is on the Killz_bites menu. From the Uptown Burger at ₦3,500 to the Killz Deluxe Triple Decker at ₦16,500, there’s something for every appetite. Which burger are you choosing today? Send us a DM to order or click the link in our bio. We deliver across Lagos.

A whole lot of Chop Life goodness packed and ready to go! At just ₦5,000 per box, you already know it’s good food without breaking the bank. Planning a bulk order for your office, event, or people? @killz_bites has got you covered. Send us a DM to place your order. We deliver across Lagos.

MEET YOUR NEXT FAVOURITE COMBO! One juicy Uptown Burger, a large pack of crispy fries, and 4 wings of your choice. Yes, YOUR choice! Pick your wings: Spicy, Honey Glazed, Suya, or Crispy Chicken Wings. All this for just ₦7,500! Available for immediate delivery every day, anywhere in Lagos. Send @killz_bites a DM to order yours now.

Craving something cheesy and delicious? Our quesadillas are calling! Get your quesadilla for as low as ₦10,000 at Killz_bites. Freshly prepared, packed with flavour, and available for delivery anywhere across Lagos. Send us a DM to place your order.

A glimpse of what kept the Killz_bites kitchen busy today. Big thanks to KPMG and Sterling Bank for trusting us to feed their people. Chop Life Combo — ₦5,000 Planning a treat for your team or colleagues? Send us a DM. Let’s feed your people!