Head of Research and Insight @atlassian Previously Service Design & User Research @DTA, @GDSteam Mother of small boys, opinions all my own.
Sydney, New South Wales
Joined December 2006
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- Following2.1K
- Followers28.1K
- Likes12.5K
Leisa Reichelt retweeted
We're moving to Sydney!
@AlistairGreo and I are packing up the house and kids and moving to Australia for a couple of years, to be closer to family.
Aussies I'd love to hear what's going on in public sector design and tech. Get in touch if you'd like to have a chat in Feb!
Leisa Reichelt retweeted
Velocity is not measured by the time between when a ticket is added to the sprint and the time it’s closed.
The clock starts ticking when the customer has a problem, and stops when their problem is resolved.
Leisa Reichelt retweeted
If you are horrified at what’s happening in Afghanistan, PLEASE sign this letter and help bring people to safety in Australia. Click the blue button because you CAN make a difference. #auspol
Thank you @MonashUni.
Pls sign here: monash.edu/arts/open-letter-…
Leisa Reichelt retweeted
Our next live-streamed episode is coming up and we will be chatting about all things #CX, #UX, R&I with @leisa @kellycdrozd @mrxianstovall. RSVP here: linkedin.com/events/leisarei…
Leisa Reichelt retweeted
At @Atlassian we've just made raising and tracking accessibility requests directly with my team easier: not sure where to raise an issue for one of our products? go to atlassian.com/accessibility
Leisa Reichelt retweeted
Every time I hear a manager talk about "the loss of hallway serendipity" I imagine many of them complained pre-pandemic about how much time their team wasted doing "non-work" things.
#remote
Leisa Reichelt retweeted
"When you develop your opinions on the basis of weak evidence, you will have difficulty interpreting subsequent information that contradicts these opinions, even if this new information is obviously more accurate." Nassim Nicholas Taleb, 'The Black Swan'. buff.ly/37ebmtZ
Leisa Reichelt retweeted
My wife recently launched a small online business at mouthhats.shop, making and selling face masks.
There’s a few different styles, and flat fee shipping in Australia.
Plus she’s donating 20% of all profits to @ALS_NSWACT.
ALT Photo of face mask sold at mouthhats.shop
Leisa Reichelt retweeted
This is a useful post. Not all possible to act on if you don't live in the US. But I found it helpful nonetheless. xitter.cf/MsPackyetti/status/126…
You’re unable to view this Post because this account owner limits who can view their Posts. Learn more
Leisa Reichelt retweeted
Trying to learn about user needs by only observing what they do in your product is about as useful as trying to learn about polar bears by only hanging out in zoos. Ooh, do they like the beach ball better than the soccer ball? Well, that’s all you gave them in captivity.
Leisa Reichelt retweeted
CAN'T SHARE THIS ENOUGH --> What to do if a stranger is being harassed.
I did this and it works. To have read this cartoon a while back and to have had this tool in that terrible moment was so empowering. Take a look. You will need this sooner or later.
Leisa Reichelt retweeted
Just about there: announcing the (nearly) complete program of the inaugural Advancing Research conference! rfld.me/2Yfw72h
Keynote w/@priyaparker, plenaries w/@leahbuley & @leisa, and LOTS more! Kudos to cu-curators @Abby_the_IA @ndhanthro & @steveportigal
#RESEARCH
Leisa Reichelt retweeted
Very exciting. @SaritGeertjes's the recruitment guru in my team and has years of research recruiting and #ResearchOps expertise to share. Get yourself there! Plus. @UXRCollective is a superb conference. And Toronto has excellent food.
🚨 New #UXRConf Workshop Alert 🚨
Join @SaritGeertjes on Wednesday June 3 in Toronto for her workshop "Become a Research Recruitment Ninja" 😍
Head over to 👉uxrconference.com👈 for all the details.
Leisa Reichelt retweeted
What’s your burning question about Research Operations? Our advice columnist @KateTowsey (Research Operations Manager, Atlassian) can answer—or find someone who can! Submit your question and get #researchopsadvice: rfld.me/34brcST
Leisa Reichelt retweeted
Leisa Reichelt retweeted
Our fire fighters don’t need thoughts & prayers - they need funds.
Our scientists don’t need thoughts & prayers - they need trust.
Our climate doesn’t need thoughts & prayers - it needs action & policy.
Our nation doesn’t need thoughts & prayers - it needs leadership.
Leisa Reichelt retweeted
SFO: A lot of potential for impact in this role - Head of Accessibility at @Atlassian atlassian.com/company/career… (via @leisa)
Leisa Reichelt retweeted
If I could stop teams from making just one product research mistake, it would be asking users to predict their future behavior. Humans are bad at this, so these unreliable answers can give teams false confidence in a bad direction.
Leisa Reichelt retweeted
It’s pretty cool to launch a new conference. It’d be cooler if YOU were speaking at it.
If you are a user, customer, or product researcher of any stripe, please pitch a talk. CFP closes 9/29: rfld.me/34QWjDo
And… please RT/share with smart researches you know.
Announcing our inaugural Advancing Research conference, which will be held March 30-April 1, 2020, at The Museum of the Moving Image in New York City. The conference's Call for Submissions is now open; apply here: rfld.me/31BabzK
