leontribe (@leontribe) header
leontribe (@leontribe) profile picture

leontribe

@leontribe

Dynamics CRM Consultant +61 4 1134 8229 For diabetes-related Tweets go to @PracticalDeeb.

 Sydney, Australia
thatcrmblog.wordpress.com
Joined December 2008
  • Tweets7.4K
  • Following22
  • Followers2.4K
1.2KMedia
Photo by leontribe (@leontribe)Photo by leontribe (@leontribe)Photo by leontribe (@leontribe)Photo by leontribe (@leontribe)Photo by leontribe (@leontribe)Photo by leontribe (@leontribe)Photo by leontribe (@leontribe)Photo by leontribe (@leontribe)Photo by leontribe (@leontribe)Photo by leontribe (@leontribe)
By linking to Teams we can enrich the Dynamics 365 Sales data with Teams Conversations. I can see managers creating themselves as Contacts so they can 'enrich' the data with what their reports really think of them ;)
Image from leontribe (@leontribe)
1
61
"App-less" D365 Sales is the M365 Copilot Sales Agent which reaches into the organisation's knowledge to enable sales people. Who is the company relationship owenr? What are some icebreakers? etc.
Image from leontribe (@leontribe)
49
A Dynamics 365 session at the AI Tour!!
Image from leontribe (@leontribe)
1
25
It's all about community! An unexpected delight seeing Kim Brian, my interstate colleague on the Oz Biz Apps User Group (she makes the rest of us look good and keeps us on track)
Image from leontribe (@leontribe)
1
31
Shoutout to my peeps at the Australian Biz Apps User Group ;)
Image from leontribe (@leontribe)
16
Microsoft's version of Dreamforce comes to town in the shape of the AI tour. I'm at the Community Hub extolling the virtues of engaging with tech communities in the main Expo hall next to LinkedIn claw machine.
Image from leontribe (@leontribe)
2
51
All Good Things...My last blog post thatcrmblog.wordpress.com/20…
All Good Things…

All Good Things…

Back in August 2008, I started this blog under the title of ‘Leon’s CRM Musings’. The aim was to show quirky things that could be done with Dynamics CRM without code. I enjoy writ…

thatcrmblog.wordpress.com
57
Image from leontribe (@leontribe)
33
Renewed for my 16th year in the MVP Program. Honored and humbled as always. I am now spanning two groups. Business Applications is still there but also Azure Innovation Hub (Quantum Computing). I finally get to use that quantum mechanics honors degree I got all those years ago
Image from leontribe (@leontribe)
1
1
88
Sorry New Outlook, I gave you a red-hot go (again!!) and you failed me. This time subfolders off the Inbox disappeared along with their Move and Quick Steps. ics mgmt awful, no ability to remove attachments from received emails. Sadly, back to old Outlook.
2
1
2
110
and then it corrupts my TaskBar, refusing to be removed, and messed with the Old Outlook TaskBar icon. Seriously, delaying release is surely a better option than this.
1
2
58
Replying to @Microsoft
@Microsoft HQ in Sydney, hearing how AI is disrupting the way we work. Unlike #MVPSummit this stuff is shareable ;)
Image from leontribe (@leontribe)
1
2
62
We're seeing a clustering of countries who trust AI and see benefit, as opposed to countries who are more cautious and less bullish on the upside
Image from leontribe (@leontribe)
1
45
I mentioned this one in my blog: L1: Pre copilot D365 CS KB search L2: D365 CS with Copilot L3: D365 Sales with Agents, human still directs the process L4: Agents do all the work, human supervises through a dashboard
Image from leontribe (@leontribe)
Image from leontribe (@leontribe)
32
10 Things I Learned at #MVPSummit 2025 thatcrmblog.wordpress.com/20… #NDAIntact
Image from leontribe (@leontribe)
1
1
60
Human: This task is too much like hard work, I'll use Copilot Agent/Immersive Home: This task is too much like hard work, I'll use a human
1
54
Blog Post: How a Well-Run Discovery Can Save Your Project thatcrmblog.wordpress.com/20…
How a Well-Run Discovery Can Save Your Project

How a Well-Run Discovery Can Save Your Project

Depending on the survey, up to 2 in 3 CRM implementation projects fail to meet their goals. Way back in 2015 I wrote a couple of articles (People and Process) talking about common pitfalls to avoid…

thatcrmblog.wordpress.com
1
81
I'm putting together a presentation on how consultants guide the system design with the client during the Discovery phase. I wanted something similar to the pottery scene in Ghost and Copilot gave this creepy nightmare back.
Image from leontribe (@leontribe)
1
84
Blog Post: Using Copilot to Navigate Microsoft Licensing (and other large PDFs) thatcrmblog.wordpress.com/20…
Using Copilot to Navigate Microsoft Licensing

Using Copilot to Navigate Microsoft Licensing

For those of us who play with Microsoft Business Applications, licensing can be rough sailing. Plans change and there are gray areas everywhere. If you ask a dozen Microsoft staff whether your inte…

thatcrmblog.wordpress.com
2
3
238
Blog: The Need for Data Provenance with AI thatcrmblog.wordpress.com/20…
The Need for Data Provenance with AI

The Need for Data Provenance with AI

I recently did my annual pilgrimage to Seattle to attend the Microsoft MVP Summit (I am in the middle, just left of the logo). While all the talks are under NDA and, therefore, I cannot talk specif…

thatcrmblog.wordpress.com
96
Replying to @Qantas
@Qantas up to their old tricks. At 10pm I'm told via SMS my 9am flight is cancelled and I will be allocated a new flight ASAP. Now it is midnight and heard nothing. Check the app and I am on the 8am flight with QF expecting me to have a psychic moment and arrive an hour earlier.
2
204
I call @qantas up and ask to be allocated to the 11am flight which they are still advertising seats for. I am told it is full so it seems they are not only cancelling flights to backfill earlier flights but selling seats they don't have.
1
167
Load more