Ming Chan (@mingAtT1M) header
Ming Chan (@mingAtT1M) profile picture
Los Angeles, Hong Kong
Joined May 2007
Photo by Ming Chan (@mingAtT1M)Photo by Ming Chan (@mingAtT1M)Photo by Ming Chan (@mingAtT1M)Photo by Ming Chan (@mingAtT1M)Photo by Ming Chan (@mingAtT1M)Photo by Ming Chan (@mingAtT1M)Photo by Ming Chan (@mingAtT1M)Photo by Ming Chan (@mingAtT1M)Photo by Ming Chan (@mingAtT1M)Photo by Ming Chan (@mingAtT1M)
Years ago, I was with Steve Jobs and got our asses handed to us. The lesson I walked away with: ๐—œ๐—ฑ๐—ฒ๐—ฎ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐˜€๐—ต๐—ถ๐˜ ๐—ถ๐—ณ ๐˜†๐—ผ๐˜‚ ๐—ฐ๐—ฎ๐—ปโ€™๐˜ ๐—ฐ๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ฒ ๐˜๐—ต๐—ฒ๐—บ, ๐—ฎ๐—น๐—ถ๐—ด๐—ป ๐—ฝ๐—ฒ๐—ผ๐—ฝ๐—น๐—ฒ ๐—ฎ๐—ฟ๐—ผ๐˜‚๐—ป๐—ฑ ๐˜๐—ต๐—ฒ๐—บ, ๐—ฎ๐—ป๐—ฑ ๐—ฒ๐˜…๐—ฒ๐—ฐ๐˜‚๐˜๐—ฒ. linkedin.com/posts/mingchan_โ€ฆ
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Itโ€™s been 48 hrs since @British_Airways โ€œlostโ€ our luggages (along with 20+ other passengers) and claimed that they were loaded onto the plane when clearly from our AirTags show they never even left the US! Zero update, zero action, zero accountability. #neverflyingbaagain
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100 hrs and counting with no updates on our โ€œlostโ€ luggages when we have sent the AirTag locations. Howโ€™s this ok? @British_Airways still no email, no sms updates and now your tracking site even โ€œlostโ€ our reference number #neverflyingBA again
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โ€œActively trying to locate our luggagesโ€? Itโ€™s been 120 hours and counting and we have provided the AirTag information for days. Whatโ€™s going on? We have never experienced such lack of efforts from any airline. You lost more than just a customer today.
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@British_Airways you ruined our vacation with your customer service. 40+ years of traveling you are absolutely the worst by far. Losing luggage happens but itโ€™s the lack of communication and action makes you the worst
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@British_Airways howโ€™s this your business practice? #neverflyingBA again 80+ hrs and counting and youโ€™re still โ€œsearching for our luggagesโ€ when we have provided the air tag location 48 hrs before.
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Itโ€™s now been 72 hours and still no update. We have even provide the #airtags locations and still no communication back from the portal. @British_Airways how is this your normal practice?
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Another fun interview with Creative Factor lnkd.in/gm4UP64Y Pulling back the curtain a bit on what my day-to-day looks like at @the1stmovement #interview #howiwork
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โ€œThe term Agile has been diluted almost to meaninglessness because of unrestrained marketingโ€. Agile is way more than a process, a methodology, it has to start with a mindset #agile #mindset lnkd.in/edAFaCE
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โ€œIt is really clear that CMOs need to drive real growth if they are to thrive in their jobs. โ€œ #cmo #trend lnkd.in/gwyqHip
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Hong Kong, the 5th fastest growing start up cities in the world, still faces a lot of challenges. Been following #TinkLab since its founding, this is indeed sad news and a setback for the city of Hong Kong and our community of #entreprenuers lnkd.in/gbN6nBi
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โ€œBe the last to speakโ€ 5 little words that will make you a much better leader #leadership lnkd.in/gBzjRKQ
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