Check out this article which highlights 16 ways to build and nurture a diverse and respectful #tech team via @ForbesTechCncl... featuring our very own CEO @mlscharff! hubs.li/Q0113MHv0

It feels surreal that it’s already the end of 2021—a year that’s flown by amid big challenges and expectations. Continue reading @mlscharff's seasons greetings message hubs.li/Q010j1z50

Check out @mlscharff's thoughts on building modern #marketing organizations by watching his #CommerceNextIRL panel discussion hubs.li/H0-B2n10

Today companies have to deliver experiences which are consistent through all channels, on-brand, and as frictionless as possible. That is the new standard by which companies are being judged. Read CEO @mlscharff's thoughts on the new standard in #CX hubs.li/H0Zz-mx0

Last chance to register for our Nov 10 #ThinkCX 19 discussion on using analytics to improve the customer experience! Register now to hear from: ▶️ Lina Mamut, Head of Product at @RelishWorks ▶️ Dan Zola, UX Strategist at Evolv AI hubs.li/H0ZNPMz0

#CX carries more weight on consumer decisions than pricing or even the product itself. It also means they're seeking ways to sustain innovation. Read @mlscharff's thoughts on how #AI can be the secret to better #customerexperiences via @AIMagazine_BC hubs.li/H0ZzZcx0

Brands not only improve #CX through AI-driven optimization, they also benefit from meaningful customer insights to improve digital experiences & reduce #CAC at the same time. Learn about equipping yourself to deliver great CX with #AI hubs.li/H0ZBf850

"Changing dynamics are also giving way to increasing expectations which brands have to stay on top of to stay relevant." Read @mlscharff's latest byline on optimization for online retailers via @MyTotalRetail hubs.li/H0Zv16P0

“One of the most exciting developments on my radar is the use of technology to transform supply chains,” says @mlscharff CEO Read more about #tech industry gamechangers for the next three years hubs.li/H0ZzRlC0

Ensuring that a company can stay ahead of changing customer expectations is a job for #AI & platforms that can continuously deliver AI-driven optimisations. Read @mlscharff latest byline on how #AI can be the secret to better #CX via @AIMagazine_BC hubs.li/H0ZzZch0

ICYMI @mlscharff spoke at @CommerceNext 2021 on building a modern marketing organization for growth. Catch the playback to hear lessons learned & practical advice from: ⭐ Martine Williamson, @Revlon ⭐ Daria Burke, @JustFabOnline ⭐ Bob Sherwin, @Wayfair hubs.li/H0Z8SSK0

Marketings orgs require tricky balancing acts while navigating a landscape of customer behaviors that are constantly in flux. Hear practical advice from this @CommerceNext panel featuring @mlscharff on how CMOs can succeed in such a dynamic environment hubs.li/H0Z8S6Z0

AI & ML are trending buzzwords for many interesting use cases across a number of industries. When it comes to improving the #customerexperience, how exactly does an AI solution help solve business problems that intrinsically require a human touch? hubs.li/H0YSSwv0 #CX

“Companies who want to truly capitalize on the boom in e-commerce & digital business need to change the way they go about optimizing their #CX.” —@mlscharff Learn about Flows, a new approach to understanding digital customer behavior hubs.li/H0YqYNr0

With banks slow to digitally transform, new market entrants can offer a #CX more in line with what modern customers want. Namely: 24/7 access to digital banking & no need to visit a branch to transact. Learn how digital natives have shifted the power hubs.li/H0Yhqd30

Now that consumers have settled into a new hybrid work, digital first lifestyle, how can Telcos improve the #customerexperience to keep ahead of customer expectations, and why should they? hubs.li/H0XJ-xC0 #CX