@modemdev

Find, fix, and follow up on every customer concern

 Toronto/SF
modem.ai
Joined June 2025
  • Tweets110
  • Following43
  • Followers2.3K
37Media
October changelog - Modem.ai • Collect feedback from your app, CLI, or AI agent • Integrations for @X, @plainsupport, and @MicrosoftTeams • Plugins for @claudeai, @ChatGPT/Codex, and @cursor_ai • Claude 5.5 models from @AnthropicAI • ... and more modem.ai/blog/changelog/octo…
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Collect customer concerns, skip the sensitive data. 🙈
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Avoid notification numbness, let us elevate top customer concerns. modem.ai/go/feedback-everywh…
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We've moved! Modem is now available at modem.ai Give your team's agents the power to find, fix, and follow up on every customer concern

Find, fix, and follow up on every customer concern | Modem Customer Graph

Modem gives your whole team one living record of what customers said, what you're building, and what shipped. Connect any agent, or use ours.

modem.ai
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Without leaving @cursor_ai, find customer concerns and fix them. cursor.com/marketplace/modem
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Be honest, you're never going to re-read your call transcripts. ☎️ We'll transfer the moments that matter from each call and help you find, fix, and follow up on every concern. Learn more: modem.dev/go/meeting-recordi…
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Use our Claude Connector to create Dashboards that surface buried customer concerns. claude.ai/directory/modem

Modem - Claude

Find, fix, and follow up on every customer concern

claude.ai
Claude
@claudeaiOct 8
Claude Dashboards and Claude Motion are in beta today. Ask Claude to turn your data into live dashboards and your ideas into animated explainers.
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we finally added a model picker to Modem's cloud agent but we're not trying to sell you tokens - our business is ingesting data and turning it into a context graph your agents use so bring your own sub, bring your own keys is coming soon
Modem
@modemdevOct 7
Opus 5.5 and Sonnet 5.5 from @AnthropicAI are now available in Modem. Pick the model that works best for you and your automations.
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Opus 5.5 and Sonnet 5.5 from @AnthropicAI are now available in Modem. Pick the model that works best for you and your automations.
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We now integrate w/ @plainsupport 📬 Making it easy to combine support threads with the rest of your product context.
Pixel art of a worn beige CRT showing the Plain logo and a pink Modem terminal printing a receipt, joined by a conveyor loop carrying envelopes one way and sticky notes back

ALT Pixel art of a worn beige CRT showing the Plain logo and a pink Modem terminal printing a receipt, joined by a conveyor loop carrying envelopes one way and sticky notes back

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Learn more: modem.dev/go/plain-integrati…

Modem now connects to Plain

Modem connects Plain support threads to Linear issues and GitHub PRs, so you can find affected customers and follow up when a fix ships.

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Agents talk too much. 🤫 Our agent uses reactions when a reply isn't needed. See what more our agent can do: modem.dev/agents
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I wanted to know how far you can push these vids So I gave Opus 5.5 Blender, ElevenLabs and REAPER (DAW) and asked it to make a TV quality ad A week of prompting and Macbook-melting 3D rendering later ...
Wes Bos
@wesbosSep 28
your Opus 5.5 motion graphics suck but that's okay, because we're mostly impressed the technical ability to create them deciding *what to show* and the overall style is the tricky part these aren't amazing, but providing an asset library and some guidance on style goes a long way
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Opus 5.5 product vids aren't just good because they look great they're good because they can explain the product better than you can
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Modem retweeted
Tri
@TridhatriVSep 27
We use @modemdev daily and it’s acc pretty helpful ngl
Composio Developers
@ComposioDevsSep 27
Developers can now integrate Modem MCP through Composio. The toolkit exposes 15 tools to search customer signals, update or merge people, companies, and topics, and invoke or continue @modemdev agent runs from a product workflow. docs.composio.dev/toolkits/m…

Modem MCP - Composio Toolkit | Composio

Build an AI agent that connects to Modem MCP using Composio. Modem MCP lets authorized agents search synthesized customer feedback, run durable Modem Agent conversations, and manage topics, people,...

docs.composio.dev
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Developers can now integrate Modem MCP through Composio. The toolkit exposes 15 tools to search customer signals, update or merge people, companies, and topics, and invoke or continue @modemdev agent runs from a product workflow. docs.composio.dev/toolkits/m…

Modem MCP - Composio Toolkit | Composio

Build an AI agent that connects to Modem MCP using Composio. Modem MCP lets authorized agents search synthesized customer feedback, run durable Modem Agent conversations, and manage topics, people,...

docs.composio.dev
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Launch like @Sentry, who cut product research from hours to minutes using Modem. Learn how in this case study 👇
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Case study w/ Sentry: modem.dev/go/sentry

How Sentry cut product research from hours to minutes | Modem

Sentry's product team connected their customer feedback to Modem, replacing manual escalation with real-time monitoring and automated follow-through.

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SSO and SCIM - now available in Modem Provide secure access to Modem through enterprise identity providers like @okta, @googleworkspace, @azuread and more. Get started below 👇
Modem announcement card: a pixel-art padlock on a teal-to-blue gradient with the headline Enterprise SSO and SCIM.

ALT Modem announcement card: a pixel-art padlock on a teal-to-blue gradient with the headline Enterprise SSO and SCIM.

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Get started w/ your Modem enterprise account here: modem.dev/go/enterprise-sso-…

Enterprise SSO - Modem

Let your team sign in to Modem through your company identity provider with SAML 2.0 or OIDC

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