Hi, Thank you for your message. We’re sorry to hear that. We understand how disappointing it is. Please send us an email at: [email protected] with your transaction details, and we’ll be happy to look into this for you. Sincerely, MPB

Hello Dave, thanks for your post! We are really sorry to hear that you've not had any updates on your Warranty Return yet. Please could you DM us with your transaction TX number, and we can certainly take a further look into this for you - Abi (UK)

Hello Valentin, we are really sorry to hear that you've not had any updates on your return just yet. This is absolutely something we can take a look into for you, please could you DM us your transaction TX number? - Abi (UK)

Hello Jeff, we are really sorry to hear of your recent experience with us and this is absolutely something we can take a further look into. Please could you DM us with your transaction TX number? - Abi (UK)

Hi Iri, Thank you for reaching out and we are very sorry to hear that you have been waiting for an update on this trade in! Please could you DM us your transaction reference number and we will take a look into this for you to get this resolved! -Georgie (UK)

Hello Safa, thanks for reaching out! We are sorry to hear that you've not had any confirmations regarding your order, this is absolutely something we can take a further look into for you. Please could you DM us with your transaction TX number? - Abi (UK)

Hi there, thank you for reaching out. I'm sorry to hear about this. Can you please message us your transaction number so we can take a look into this case? Please also feel free to give us a call at 332-286-4119. Thank you!

Hi there, Thank you for reaching out to us. Please send us a DM with your transaction number or email us at [email protected] and we would be happy to look into this for you. - Samantha M

Hello Carter, we are really sorry to hear this. Please could you DM us with your email address and your TX reference number? We can then take a further look into this for you - Abi (UK)

Hello, thanks for your comment! Currently our checking timeframes are taking longer than usual, due to us receiving a higher volume of kit at our warehouse than normal. We are currently quoting 5-6 working days at the moment. We do apologise for the delay with this - Abi (UK)

Hello there, we are very sorry to hear of the condition that your item arrived in. If you could please DM us with your transaction TX number, we can absolutely take a further look into this for you - Abi (UK)

Good morning, we do apologize about this situation. Due to Easter holidays we were closed between last Friday and Monday. We restart working today and we'll reach out to you per email as quick as possible to continue assisting you. Best regards MPB