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MSU Help Desk

@msuhelpdesk

Official account of the Missouri State University Computer Services Help Desk. Have a tech question? Email us or chat with us live @ https://teapaw.org/t.co/cQmqEIURni

 Springfield, MO, USA
missouristate.edu/helpdesk
Joined March 2010
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Banner Upgrades this Sunday, August 6th blogs.missouristate.edu/is-a…
Banner Update — Sunday, August 6, 2023 - Information Services Notifications and Outages

Banner Update — Sunday, August 6, 2023 - Information Services Notifications and Outages

On Sunday, August 6, the following systems will be updated and therefore unavailable: 6:00 a.m. – 6:00 p.m. Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems...

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Completed: System Outage, May 26-29th - Information Services Notifications and Outages

Good news! The system updates have been completed and verified by Information Services personnel. This was completed Monday, May 29th around 4:30 PM. The following systems are available once again:...

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System Update: Banner Outage Begins Now - Information Services Notifications and Outages

Banner and all database-reliant systems are now offline for this weekend’s system updates. FOLLOW THIS PAGE FOR UPDATES AS WORK PROGRESSES Status Updates for Memorial Day Weekend: Thursday, May 25:...

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SAT., 5.27.23: We are still ahead of schedule and initial updates are complete. Access remains unavailable for all but Computer Services staff, who are beginning verification and testing for some systems.
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Monday, May 29: Verifications are complete. Staff are still working to resolve a few minor issues within our systems, but all systems and applications are now online and responsive. If you experience errors or problems, please notify us at missouristate.edu/helpdesk
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System Updates Begin in One Hour (5pm) - Information Services Notifications and Outages

System updates are nearly underway! Be sure to save all work being done in Admin Banner and other database applications before 5:00pm tonight. As a reminder, this upgrade weekend includes downtime...

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System Update: Banner Outage Starting Friday, May 26, 2023 blogs.missouristate.edu/is-a…

System Update: Banner Outage Starting Friday, May 26, 2023 - Information Services Notifications and...

Big changes are underway behind the scenes as Information Services works to modernize our databases and enterprise resource system. Over Memorial Day weekend, My Missouri State, Admin Banner,...

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Completed – Banner Outage April 30, 2023 blogs.missouristate.edu/is-a…

Completed – Banner Outage April 30, 2023 - Information Services Notifications and Outages

Greetings! The Banner update has been completed and verified by Information Services personnel. This was completed Sunday, April 30 around 5:25 PM.

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Banner Update – Sunday, April 30, 2023 blogs.missouristate.edu/is-a…

Banner Update – Sunday, April 30, 2023 - Information Services Notifications and Outages

On Sunday, April 30, the following systems will be updated and therefore unavailable: 6:00 a.m. – 6:00 p.m. Admin Banner, BDM, SSB8, Self Service 9, our custom web applications, and all other systems...

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In Progress – Banner Outage April 16, 2023 blogs.missouristate.edu/is-a…

Completed – Banner Outage April 16, 2023 - Information Services Notifications and Outages

Greetings! The Banner outage (for PROD and DWPROD) has been completed and verified by Information Services personnel. This was completed Sunday, April 16 around 11:00 AM. The outage for ODSPROD and...

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Banner Outage – Sunday, April 16, 2023 blogs.missouristate.edu/is-a…

Banner Outage – Sunday, April 16, 2023 - Information Services Notifications and Outages

On Sunday, April 16, the following systems will be updated and therefore unavailable: 6:00 a.m. – 11:00 a.m. Admin Banner, ODSPROD, AppMan, our custom web applications, and all other systems reliant...

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New Mobile App for My Missouri State blogs.missouristate.edu/is-a…
New Mobile App for My Missouri State - Information Services Notifications and Outages

New Mobile App for My Missouri State - Information Services Notifications and Outages

Exciting news—a brand new My Missouri State mobile application will soon be available! Now that the new My Missouri State website is up and running, we have a much-improved mobile application to make...

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Microsoft 365 is the New Office 365 blogs.missouristate.edu/is-a…

Microsoft 365 is the New Office 365 - Information Services Notifications and Outages

Changes to the Office 365 Platform If you’ve signed in to your Missouri State email or any of the other online Office apps recently, you may have noticed some changes to the online portal. Microsoft...

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Hey Bears! Today is the day – say hello to the new My.MissouriState.edu! 👋

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Banner Workflow Outage Starting Tue 14 March 2023 blogs.missouristate.edu/is-a…

Banner Workflow Outage Starting Tue 14 March 2023 - Information Services Notifications and Outages

Update: Banner Workflow updates have been completed. Access to Workflow applications has been restored. Banner Workflow needs to be upgraded to a more secure version in order to be safely moved to...

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Internet Update – Sunday, March 12 blogs.missouristate.edu/is-a…

Completed - Internet Update - Sunday, March 12 - Information Services Notifications and Outages

On Sunday, March 12, the University Internet will be briefly disrupted: 7:00 a.m. – 7:30 a.m. Updates will be performed that will cause the University Internet to be unavailable during multiple...

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The New My Missouri State Arrives March 15th blogs.missouristate.edu/is-a…
The New My Missouri State Arrives March 15th - Information Services Notifications and Outages

The New My Missouri State Arrives March 15th - Information Services Notifications and Outages

A New Experience is Heading your Way Last September, Information Services announced that a new My Missouri State portal was in the works, and in November we opened the new site for preview and...

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