
National debt advice charity. Part of @money_advice, also runs @biz_debtline.
Birmingham
Joined January 2011
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We are National Debtline, a UK charity that provides free, confidential and independent debt advice. We’ve been supporting people with their money worries for over 35 years.
Our aim is simple: to help people understand their options, feel more in control, and take the next step that’s right for them, without judgement or pressure.
Find out more about us:
nationaldebtline.org/about-u…
The darker mornings and evenings are here, and that means keeping the lights on a lot longer. 💡
If you find that you're struggling to pay your electricity bills, we're here to help.
Our energy bills guide covers:
- What to do if you're struggling to pay
- Support your energy supplier may be able to offer
- Where to get free advice and support
Find out more: ow.ly/6ybV50ZYxbi
💚 Good advice can change your life.
At National Debtline, we provide free, confidential and trusted debt advice to help you understand your options, take control of your finances and find a way forward.
If debt is keeping you awake at night, taking that first step could make all the difference.
👉 Find help and advice today: nationaldebtline.org
Have you heard of My Money Steps?
It's a free budget tool that helps you create a plan, manage and deal with your debt while receiving tailored advice online.
Start your plan now: nationaldebtline.org/get-hel…
If you're struggling to keep up with bills, you're not alone. Reaching out for debt advice early can help you understand your options before things become more difficult.
Find out more at nationaldebtline.org/
🍂 It's 1 October...
Today, the energy price cap rise comes into effect, meaning the amount suppliers can charge for each unit of gas and electricity has increased for many customers on standard variable tariffs.
If you're worried about higher gas and electricity bills this autumn and winter, you're not alone. The earlier you get advice, the more options you may have.
National Debtline has information on:
- What to do if you're struggling with energy bills
- Help and support that may be available
- Your rights if you're behind on payments
- How to speak to your supplier
👉 Find out more: ow.ly/7Yun50ZS9W1
#EnergyPriceCap #Bills #Autumn #October
If you think a bailiff has acted unfairly, behaved inappropriately, charged incorrect fees, or failed to follow the rules, you have a right to complain.
But bailiff law can be complex, so it's important to get advice before deciding what to do next.
National Debtline can help you understand your rights and whether you have grounds to make a complaint.
👉 Read our guide to find out more: ow.ly/9RLs50ZRmlt
#Bailiffs #KnowYourRights #DebtAdvice
Answer 👉 All five of these goods cannot be taken by a bailiff.
A cooker or microwave, refrigerator, washing machine, and dining table and chairs, are protected because they are needed for everyday living.
This is not a complete list of goods that bailiffs should not take. If you are unsure whether an item is protected or not, contact us for advice.
Visit nationaldebtline.org
#Bailiffs #Debt #Advice #KnowYourRights
💷 It’s UK Savings Week!
Saving money isn't always easy, especially when you're juggling everyday bills and rising costs. But understanding where your money goes is often the first step towards reaching your financial goals.
That's where My Money Steps can help.
✅ Build a personalised budget
✅ Get tailored money and debt advice
✅ Find ways to improve your finances
✅ Take small steps towards greater financial confidence
Whether you're looking to save more, cut costs or get a clearer picture of your finances, My Money Steps is free, confidential and easy to use.
Try it today: ow.ly/VaQL50ZPB1p
#UKSavingsWeek #Money #Budgeting #DebtAdvice
When a creditor involves the High Court to recover a debt, it's easy to feel overwhelmed. But understanding your rights can make a real difference.
Swipe to understand:
- What High Court enforcement means
- What High Court Enforcement Officers (HCEOs) can and can't do
- Which belongings are protected
The sooner you get advice, the more options you may have.
Read our in depth High Court enforcement guide for more information 👉 ow.ly/1U7w50ZNpNy
#Bailiffs #HighCourt #DebtAdvice #NationalDebtline
Whether it's a few minutes over your parking time, parking in the wrong bay, or simply missing a sign, a Penalty Charge Notice can happen to anyone.
The good news is that you have options:
· You may be able to pay at a reduced rate if you act quickly
· If you think the penalty is wrong, you may be able to challenge it
· Acting early can help prevent extra charges and enforcement action
· Understanding your options can save time, stress and money
If you're dealing with a parking penalty and aren't sure what to do next, our free guide explains these options and the steps you can take.
🔗 Read our guide here: ow.ly/9Y9a50ZNo7b
#ParkingFine #ParkingTicket #PCN #DebtAdvice
It can be hard to know where to start if you've fallen behind on your council tax.
The good news is that there are options available.
For more information, head to our in depth Council Tax Arrears guide: ow.ly/vjZ950ZKF7y
#CouncilTax #DebtAdvice #NationalDebtline
If you're unsure what to say or how to respond to a bailiff, our website has free sample letters to help you communicate with bailiffs confidently and understand your rights.
Whether you need to ask for time to seek debt advice, make a complaint, or deal with a bailiff visit, we're here to help
Take a look at our advice and printable letter templates 👉 ow.ly/UUic50ZKoT4
#StopTheKnock #Bailiffs #DebtAdvice
If you've been contacted by a bailiff, it's important to understand what they can and can't do, and what steps you can take to protect yourself and deal with your debts.
Our in-depth guides cover:
· What bailiffs are allowed to do
· Your rights when bailiffs visit your home
· Practical steps to manage debt and get support
Explore our bailiff guides and get the information you need today 👉 nationaldebtline.org/get-inf…
#StopTheKnock #Bailiffs #DebtAdvice
Almost half of councils in England and Wales increased their use of bailiffs to collect council tax debt in 2025/26. 💷
While councils have an important role in collecting tax in order to pay for essential services, people struggling to pay should be met with more support before enforcement.
Through Stop the Knock, we're calling for fairer council tax collection practices and stronger protections for people in financial hardship.
Find out more and discover the new data 👉 ow.ly/2Nxm50ZGALU
#StopTheKnock #CouncilTax
National Debtline will be closed for the bank holiday on Monday 31st August. We will reopen at 9am on Tuesday 1st September.
Need advice? Our My Money Steps tool is available 24 hours a day, 7 days a week 👉 nationaldebtline.org/get-hel…
Great to see one of our advisers, Jack, on the @GMB sofa this morning talking about bailiff conduct and council tax debts. Do you have council tax debts or problems with bailiffs? Contact us today to find how we could help #GMB
👉 nationaldebtline.org
Did you know that financial firms must be authorised or registered by the Financial Conduct Authority (FCA)? If you use an authorised firm, you’re much more likely to be protected if something goes wrong.
Find out if a firm is authorised to give you financial products or services, by using the FCA Firm Checker: ow.ly/sHY050ZFvKf
If you need help managing your debts, our debt advisers are only a phone call away.
Their expert knowledge and advice has helped millions of people since 1987.
You can also speak to them directly using webchat. And if you're not ready to take that step, you can use our free My Money Steps tool to get advice that's tailored to your budget.
Go to our webchat and My Money Steps here: ow.ly/hOjL50ZFfVR
It's not always easy to spot when someone you care about is going through a hard time. But it can be even harder to know how to help them.
When it comes to money problems, getting the conversation started is a good first step.
Read more to find out the best way to do this: ow.ly/8ryg50ZzUuG


























