Data-driven Customer Success Management software. Tweets about #CustomerSuccess #SaaS #B2B #CustomerExperience #CX

Fremont, CA
Joined January 2015
The transition from closing a deal to onboarding a customer can make or break the longevity of your relationship. Keep up the great work, @NateroEngine! blog.natero.com/customer-onb…
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Why Net Promoter Score (#NPS) matters for #CustomerSuccess: hubs.ly/H0lDh040 featuring Elisha Zhang from @wootric
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Lessons about Customer Success from the Quality Revolution: hubs.ly/H0lk3tY0 #CustomerSuccess #SaaS #Business
Acquiring the wrong customers kills Customer Success. Is your sales team setting you up to fail? hubs.ly/H0lk27b0 #CustomerSuccess #B2B #SaaS #Sales
Are you the first Customer Success hire in your organization? Here's a roadmap to your first 90 days: hubs.ly/H0l3y7L0 #CustomerSuccess #SaaS #ClientSuccess
We scoured countless #CustomerSuccess job descriptions and talked with leading executives to understand the most coveted qualities for CSMs → hubs.ly/H0kPM-40
4 Customer Success Mistakes (and how to fix them) by @bgbary and @NateroEngine buff.ly/2RLYaU1 #CustomerSuccess #SaaS #growth
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Essential listening for anyone considering Customer Success technology hubs.ly/H0jntVm0 #CustomerSuccess #SaaS @adamhjoseph
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"Customer engagement should not stop with just marketing, sales and support. Today, every business needs to invest in proactively managing customers." Excited to see what comes of @NateroEngine now that it's part of @FreshworksInc
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"The addition of the Natero Customer Success Suite enables businesses to understand their customers better, offer personalized and differentiated service and turn them into passionate advocates and customers for life” economictimes.indiatimes.com… #CustomerSuccess #customer4life
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Looking forward to having @nateroEngine joining @freshworksinc family and using your "AI/ML smarts" as we create #customersforlife @TechCrunch tcrn.ch/2VEejv1
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Sleek new look, same powerful functionality. See why data-driven Customer Success teams run on Natero: hubs.ly/H0hXy1Z0 #CustomerSuccess #SaaS
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Sleeker user interface. Same powerful functionality. Request your demo today: hubs.ly/H0hVFMx0 #CustomerSuccess #SaaS
"The nth user problem" ... a great read from our friends at @Appcues: hubs.ly/H0hVG4R0 #SaaS #ProductManagement
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Just in time for spring, we're introducing a brighter new look for Natero! hubs.ly/H0hVG4K0 #CustomerSuccess #SaaS #UI