Office hours are Monday to Friday from 8:30am to 4:30pm. 905.468.4235 (24/7 Phone Service)
Niagara-on-the-Lake, ON
Joined August 2010
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A quick call or knock can make a big difference during a storm or outage. This Seniors Safety Week, check in on an older neighbour, and share contact info with them. #SeniorsSafetyWeek
⚡ Starting Nov. 1, the winter hours for Time-of-Use (TOU) and a higher Tiered threshold for residential customers took effect. The Ultra-Low Overnight (ULO) hours remain the same year-round.
Choose your plan and compare costs: oeb.ca/choice
Mandatory Regulated surveys will begin in January. While we have to perform them, you can still opt-out of communications. Fill out a customer contact form and request to be removed from the survey. Your name must match the name on the account. notlhydro.com/contact-us/
Rising expenses are putting pressure on hospitality businesses. Make energy efficiency a priority with our FREE online training for hotels, restaurants, and more. Thurs Nov 5 at 10am.
notlhydro.com/2026-hospitali…
All power has now been restored in #NiagaraOnTheLake. If you are still without power, please call 905-468-4235. For information on outages visit notlhydro.com/outages/ #pwrout ^pa
#Outage in #NiagaraOnTheLake affecting approx 53 homes and businesses in the area of Tanbark Rd and Pinecroft Dr. Crew dispatched. ETR TBD. #pwrout ^pa
Autumn gusts + Halloween decor = a combo we keep a close eye on. 🍂🎃
If you spot a downed line or a branch near electrical gear, STAY BACK and give us a call — we’ll handle it so the only scares this year are the fun kind. 📞 905-468-4235
Rising expenses are putting pressure on hospitality businesses. Make energy efficiency a priority with our FREE online training for hotels, restaurants, and more.
notlhydro.com/2026-hospitali…
Closing out your projects before winter?
Whether it’s a new fence, deck repair, or landscaping:
Submit your locate request at least 5 business days before digging for a single-address request and 10 business days for an advanced.
OntarioDigAuthority.ca.
#ClickBeforeYouDig
From rebates for renos to energy-efficient buying
guides, Save on Energy’s got you covered.
🔌 Visit saveonenergy.ca to learn more!
Learn how utility mutual aid helps restore power faster after major storms and how the process is becoming more formalized. #MutualAid #PowerRestoration notlhydro.com/mutual-aid-blo…
Sweater weather has entered the chat. 🧣
As you dial up the heat this month, a quick furnace filter check can help your system run more efficiently — and keep your bill a little friendlier too.
Bringing out the space heater as it gets chillier? ❄️
Give it some breathing room — at least a metre from anything flammable — and plug it directly into a wall outlet rather than an extension cord or power bar.
Small habit, big peace of mind.
Ever wonder how power actually gets to your outlet? ⚡
Check out the Independent Electricity System Operator's (IESO) interactive map that shows generation, transmission and the regional planning areas.
ieso.ca/localcontent/ontario…
Fire risks aren’t just inside your home, they can start underground too.
Damaging a buried gas line can cause leaks, explosions, and serious emergencies.
Safe digging prevents disasters. Click Before You Dig - It's The Law at OntarioDigAuthority.ca.
#FirePreventionWeek
Happy Thanksgiving! We’re so grateful for our customers and for the hardworking line crews who work through every storm. Enjoy warm gatherings, full plates, and great company. 🦃🧡
Offices reopen tomorrow at 8:30am. For any emergencies, please call centre at 905-468-4235.
Use the cord and charger that came with your device or ones approved by the manufacturer. Using the wrong charger can damage the battery and increase the risk of fire. fpw.org.
#firepreventionweek #sparky #firesafety #batterysafety
youtube.com/watch?v=CAHSo42h…
🚧 Canada needs to build energy infrastructure faster, cheaper, easier.
Regulatory delays are holding back everything from major plants to small local projects — slowing our economy and adding unnecessary costs.
notlhydro.com/reducing-regul…
#Energy #Ontario #RedTapeReduction
Can you tell what's real and what's AI-generated?
Learn how to recognize AI-created content online.
#CyberMonth2026 #GetCyberSafe getcybersafe.gc.ca/en/resour…
All power has now been restored in #NOTL. If you are still without power, please call 905-468-4235. For information on outages visit notlhydro.com/outages/ #pwrout ^pa