Brighton based user experience designer and researcher focused on great experiences and beautiful things!
Brighton, UK
Joined January 2008
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When I’m doing research I always feel honoured that people are willing to share aspects of their lives with me. But when I’m doing research with people with a long term illness or living with an impairment or disability I feel especially privileged to be let intotheir experiences
Last week the police came to my home as part of a door to door enquiry because of an incident that happened near us. Two officers asked a number of questions before even asking about anything related to the incident. They asked for personal data that was in now way relevant 1/2
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To the enquiry. They asked for my date of birth, height, where I worked. They also asked for me email and telephone number at which point I refused to give them further personal information. At no point was it made clear the information was not mandatory or how it would be used
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I believe that the police are harvesting unnecessary personal data as part of of standard enquiries with members of the public.
Does anyone know how I can get my data removed and ensure that this isn’t happening to others?
Not sure how to approach it…
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For those at the back: you don't need to compare making something "easy to use" with "your mum could use it". It's an outdated, lazy analogy to insinuate women/mums aren't technology literate. I'm a mum. I also have a computer science degree. And so do many, many others #uxdesign
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Not sure who needs to hear this @BrightonHoveCC or #brighton taxis? But we just got a taxi at the rank at the back of the station and a person with visual impairments was standing in front of a row of waiting taxis. We asked if he was waiting for a taxi and he said… 🧵1/3
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…that he had been waiting for a taxi for ages. When we helped him to the taxi, he was shivering from the cold because he had been waiting so long.
There had been at least 5 taxis waiting and not one of them had thought to alert the man with the white stick 2/3
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It’s so nice to see the sharing and nurturing ethos of the research community flourishing ❤️
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The Research Resources guide is now 👉live!👈
This list is completely crowdsourced from the Learners community, for #uxresearchers everywhere. Check out your peers' favourite research blogs, communities, people, podcasts and more!
research.joinlearners.com 🎉
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oavril retweeted
Problem space research works best when given in its own cycle, separate from the development cycle. Use the problem space as a continuous font of new knowledge and a strategic guide for ideation and innovation.
oavril retweeted
Absolutely 👏🏻
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"We called it “the onion of friction” — you pull back a layer, make progress, but there’s more." Such a great thread on the impact of subtle changes of measures.
Let me pull this thread:
Helping people apply for food stamps for 5 years, we found one of our best key metrics was…
“What % of people are denied not because they’re ineligible — but because they couldn’t make it through the administrative process?”
I have a question: why are cheesy movies from the 80’s and 90’s more expensive to stream than anything recent eg. Top Gun or Good Morning Vietnam?
Just watched “the best of enemies” on Netflix - loved the film but I most loved seeing co-creation being used in the 70’s to solve problems that needed social innovation. I’d love to get hold of a copy of Bill Riddick’s book about the Charette process he used but nothing inter UK
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For those who may be intrigued by the Charrette process like me, I found an article by Bill Riddick talking about his experience: medium.com/@tboeriddick/reac…
Hey @HabitatHelp I'm trying to find out what has happened to my order - I can't get into my account any more. It redirects me to Argos where it only shows things I have bought from Argos. Can you help please?
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Hey @moshimobrighton, I’m a big fan of your food in the restaurant but I’ve just been put off ordering anything from your Deliveroo options ever again. I am Pescatarian and my Salmon dish came with a strip of chicken mixed in with it. A breadcrumb coating meant I bit into it 🤢