Outbound AI Agents for Education, Insurance, and Travel

United States
Joined July 2024
OutRival retweeted
there are only 67 days left in 2026 btw
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OutRival retweeted
Inside Miami’s AI story 🌴 @eMergeAmericas
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OutRival retweeted
“Fads fade and cycle, but the human desire to be taken care of never goes away.”
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OutRival retweeted
My @aiDotEngineer NYC talk is live on YouTube! The full playbook on how we cracked tokenmaxxing at @outrivalAI link below:
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I enjoyed being a guest on #TheNewNormal podcast with #OutRival CEO @rubenharris. Be sure to check it out, as we covered some fertile ground on integrating AI into hospitality world and how leadership moves the needle!
Lisa Lutoff-Perlo introduced me to Mike Flaskey back in his Hornblower days. Today he runs Marriott Vacations Worldwide with CEO Matt Avril, and he joined Jeff Herzfeld and me on The New Normal to talk about reimagining hospitality with AI. @MarriottVacasWW @TheVacationDR @jeffherzfeld
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Lisa Lutoff-Perlo introduced me to Mike Flaskey back in his Hornblower days. Today he runs Marriott Vacations Worldwide with CEO Matt Avril, and he joined Jeff Herzfeld and me on The New Normal to talk about reimagining hospitality with AI. @MarriottVacasWW @TheVacationDR @jeffherzfeld
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I like that name outrival!
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Real change isn’t solo work, it takes collaboration across institutions. Full ep: outrival.com/blog/the-new-no… #Education #Access @markmilliron @outrivalAI
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Productive week at #SkiftGlobalForum in NYC. Big takeaway: AI, luxury, cruise and travel ownership are all evolving, but the winning formula still feels pretty simple: Use technology to create capacity. Keep people focused on the moments that actually need a person. shorturl.at/BTMwN @skift @outrivalAI
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Excited to welcome Shaun Sjolin to @outrivalAI as our Chief Customer Officer. Great technology only matters if it improves the customer journey and drives real outcomes. Shaun has done exactly that at scale. Great addition to the team. Welcome aboard, Shaun ⚓️ lnkd.in/p/dt4bSBhE
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Great conversation with the OutRival team about the future of higher education, AI, and student success. At @umdglobalcampus, we're focused on using technology with purpose, not simply chasing the latest trend. From helping military learners receive credit for the skills they've already earned to creating more personalized support for students around the globe, innovation works best when it starts with real human needs. Thank you to Ruben Harris and Timur Meyster for having me on The New Normal. outrival.com/blog/the-new-no…
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OutRival retweeted
Replying to @outrivalAI
when you mentioned 11pm replies 💭 it stuck cause i've waited late and got silence
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We're reaching an interesting point with AI. "Are you using it?" is becoming the wrong question. The better question is whether it's actually making your business better. Where are you seeing the biggest impact?
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OutRival retweeted
It starts as a junior employee. Write it a JD, same as you would for a person. Then set the number it has to beat. Beat it and it gets hired full-time. One worker, the work of 100, sitting next to the team you already have. @rubenharris, CEO & Founder @outrivalAI fondo.ai/4gu3GY8
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Are you measuring your speed to lead? The big task after setting up your data architecture will be how you rethink these workflows
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Miami is the Cruise Capital of the World. PortMiami is the busiest cruise port on the planet, homeport to the biggest ships afloat and millions of passengers a year. Today, @jeffherzfeld , our Head of Travel, shared a few thoughts in Porthole Cruise and Travel about the OutRival Travel launch. Jeff brings 20+ years from Carnival, Royal Caribbean, MSC Cruises, Virgin Voyages, and The Ritz-Carlton Yacht Collection. He knows this industry from the inside out, and there's no one better person to lead us. The next great brands won't be the ones you remember. They'll be the ones that remember you. Every travel company already has the customers. The hard part is reaching them, and reaching them like a person, not a transaction. That's the work we're here to do, from first inquiry to lifelong customer. Travel industry, here we come! 🚢 Read the full announcement here: porthole.com/outrival-launch…
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Ruben Harris of @outrivalAI believes AI will help institutions deliver personalized support at scale, giving staff more time for the conversations that matter most to student success. More: presidentsforum.org/2026/07/… #HigherEd #AI #StudentSuccess
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RT @MDCNews: On @outrivalAI see the full interview with @mdcpresident Madeline Pumariega recorded at MDC's AI Center on the Wolfson Campus.…
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