GM Small Business at @auspost. Driver of customer lead innovation and a champion of building diverse teams. Views my own.
Melbourne, Victoria
Joined October 2014
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Are you sacrificing your operations causing so many cancellations at the last minute due to poor maintenance or are you sacrificing your customer promise? I can’t see what other explanation there is
@qantas when you cancel a flight melb to Sydney with 20 minutes notice, bump by an hour causing me to miss a meeting, advise me via a text and tell me it’s a “broken plane” you demonstrate that you are losing your customer focus - especially when it’s such a common occurrence
Really @Qantas cancelling a flight Melb. To Sydney 20 min before boarding... and putting me on another one an hour later. Not sure how you call yourselves an airline for business travellers.
Looking fwd to sharing stories and learning from my colleagues at this event! events.theblackdot.com.au/ng…
Rebecca Burrows retweeted
Thanks to everyone who joined us at Your Business Matters Expo in Melbourne!
Rebecca Burrows retweeted
We're live at the Your Business Matters Expo at the Flemington Racecourse in Melbourne! With interactive workshops and presentations from Google, Facebook, eBay, Fulfilio and Australia Post. Hope to see you here!
Rebecca Burrows retweeted
Join us at the free Your Business Matters Expo in Melbourne! A jam-packed day of cutting edge business insights, trends, tech innovation and customer centric eCommerce solutions. nvite.com/auspost/d0f2
Looking forward to sharing the @auspost story at @AFRLeadership innovation forum on Monday. Hope to see some of you there nationalpolicyseries.com.au/…
A great evening last night at #orias18 . Congrats to all the winners especially to the @auspost ppls choice winners - your customers have spoken! @Kogan @ruslankogan @ekoWorx
Rebecca Burrows retweeted
The votes for the ORIAS People’s Choice Awards 2018 are in, and these are the finalists! The winners will be announced on the 26th of July during the Australia Post Online Retail Industry Awards in Sydney. auspost.com.au/orias-finalis…
Rebecca Burrows retweeted
A very proud day for the @auspost team launching China Direct. We’re selling a wide range of products including beauty and health care in conjunction with our postal and freight solutions in Chatswood, Sydney. Come and say hello! – at Chatswood, Sydney
Rebecca Burrows retweeted
Australia Post is putting its stamp on a new kind of post office. @GemmaActon #7News
Rebecca Burrows retweeted
Retail Global kicks off this week on the Gold Coast! This year’s event will focus on cross-border selling and the rise of e-marketplaces. Stay tuned for more updates from the 3-day event, which kicks off on Wednesday 23 May. @RetailGlobalUSA #RetailGlobal #RetailGlobal2018
Australia Post, ServiceNow, Exponential, Recognition PR and more confirmed to speak at the B2B Marketing Summit bit.ly/2GqhTB9 via @MumbrellaNews – at Melbourne, Victoria
Rebecca Burrows retweeted
@AusPost #ORIAS are back for 2018. Aussie #ecommerce success story Berserk has won the small retailer award for the last two years...who will win in 2018? #ecommerce #retail powerretail.com.au/case-prof…
Rebecca Burrows retweeted
More and more small businesses are going global. Find out the who, what and why in our free International Insights paper on auspo.st/2HHTjk9
Procrastinating about entering the ORIAS? onlineretailer.com/procrasti… – at Melbourne, Victoria