Are our customer service foundations ready for AI?
We created this practical #AIReadiness Checklist for eCommerce.
Using Trodo's AI journey, it helps you assess 5 areas that determine whether your AI initiatives are set up for success.
👉 Download it here: okt.to/QxEWJp
Most AI in CX projects don't fail because of the technology.
They fail because the foundations aren't there.
Here's how Trodo built an AI-ready customer service operation supporting 150+ countries 👉 okt.to/jwf45e
Are our customer service foundations ready for AI?
We created this practical #AIReadiness Checklist for eCommerce.
Using Trodo's AI journey, it helps you assess 5 areas that determine whether your AI initiatives are set up for success.
👉 Download it here: okt.to/cQeAvP
From reactive support to a strategic business driver.
✅ CX as a key business metric
✅ Unified processes with @Zendesk
✅ Trustpilot score 4.6 ⭐
✅ Solid foundations for AI
how they transformed the CX: okt.to/id59kY
#CustomerExperience #Zendesk
Most AI projects in customer service never make it past the pilot stage.
The reason usually isn't the technology.
It's the foundations.
See how Trodo scaled AI across customer support operations in 150+ countries and what you can learn from it 👉okt.to/l1Mgiz
Better student support shouldn’t come at the cost of stretched teams. That’s where #AI can help.
In this 3-part on demand series, discover how AI helps education organisations
Watch the full episodes: okt.to/1uykEv
#AI #Education #StudentExperience #CX
With AI agents resolve repeatable enquiries so your people can focus on complex cases. The system learns from every interaction, improving outcomes over time.
The result is clear: higher resolution rates and customers who actually feel supported.
okt.to/fGJIqb
#redk
Most AI in CX projects don't fail because of the technology.
They fail because the foundations aren't there.
Here's how Trodo built an AI-ready customer service operation supporting 150+ countries 👉 okt.to/qRL9XH
Most AI projects in customer service never make it past the pilot stage.
The reason usually isn't the technology.
It's the foundations.
See how Trodo scaled AI across customer support operations in 150+ countries and what you can learn from it 👉okt.to/stEacB
Most teams track CSAT. Few can show what actually happens when a customer asks for help. 👀
Standardise and automate where it matters, improve data flow, and remove hidden friction.
👉 Start mapping your customer journey: okt.to/4fqVCx
Expectations rarely change overnight — they build quietly over time. Today, customers expect personalization, continuity, and transparency, even as AI becomes more visible in service.
Explore how redk can help you bring this to life.
okt.to/OVHC9n
From AI that remembers context, to seamless multimodal conversations… the next era of CX is smarter, more intuitive and far more human.
Dive into the full CX Trends report here👉 okt.to/ESGN6L okt.to/dvrFfG
Niftylift turned their CRM into a digital engine — centralising customer data, automating sales processes, and embedding CRM into the day-to-day work of every team.
👉 Discover the full success story: okt.to/2HslyV okt.to/opl6DL
When tools do not connect, service teams compensate manually. Zendesk Suite brings conversations, knowledge, and workflows together so teams can work with shared context as volume grows.
Start connecting customer experiences with redk: okt.to/2PC69z
AI is no longer the differentiator. How you organise and orchestrate your intelligence is.
The companies gaining real advantage from #AI aren’t simply adopting tools — they’re structuring knowledge.
If you need help to start – get in touch:
👉 okt.to/XuqiMj
Expectations rarely change overnight — they build quietly over time. Today, customers expect personalization, continuity, and transparency, even as AI becomes more visible in service.
Explore how redk can help you bring this to life.
okt.to/tYRCHf
The Cotswold Company partnered with redk to transform customer care from a reactive function into a strategic business driver. By harnessing technology the company has enhanced customer journeys across all channels.
💡 Read the full story here: okt.to/4GpuV9
La inteligencia artificial está impulsando una nueva era en los servicios financieros. La diferencia no está solo en disponer de tecnología, sino en cómo integrarla de forma segura, trazable y alineada con los procesos de negocio.
👉okt.to/uQfDsR
La inteligencia artificial está impulsando una nueva era en los servicios financieros. La diferencia no está solo en disponer de tecnología, sino en cómo integrarla de forma segura, trazable y alineada con los procesos de negocio.
👉okt.to/4zkb9E
Where is the future of customer experience headed?
Zendesk AI Summit 2025 is coming on 25 October — a 100% online event exploring how artificial intelligence is transforming the way brands connect with their customers.
🔗 Reserve your spot and join us:
okt.to/8ofIVm
