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RepCheckup

@repcheckup

Easily collect patient feedback, improve your professional ratings and monitor your online profiles with RepCheckup. #digitalhealth #hcmktg #hcbiz

 Buffalo, NY
repcheckup.com
Joined September 2016
  • Tweets253
  • Following43
  • Followers26
65Media
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RepCheckup Partners With CareDash to Make Patient Review Management Easier thechestnutpost.com/news/rep…
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Have you ever considered the importance of #patientfeedback ? Click on the link below to see how you can use feedback to help promote your #medicalpracticeonline ! j.mp/2SMBRzJ via @SoftwareAdvice & @repcheckup & @30dn
Image from Dan Slattery (@safety_dans)
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May I suggest @repcheckup 😎 Can monitor all your review profiles and even generate new ones on our FREE plan 👇🏻 RepCheckup.com
No Longer on Here Jason Brown 🇺🇦 (@keyserholiday) profile pictureNo Longer on Here Jason Brown 🇺🇦@keyserholiday8 Jan 2020
I am also seeing users reporting that they are not getting notifications for new reviews. Honestly, I urge everyone to use a 3rd party review monitoring platform instead.
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How Negative Reviews Can Improve Your Business's Customer Experience with @RepCheckup #OnlineReviews #StarRatings #CustomerService #CX smallbusinessrainmaker.com/s…
Image from Andre Palko (@andrepalko)
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Finally got a practitioner to start asking patients to leave reviews on Google yesterday. Result? 16 ⭐️⭐️⭐️⭐️⭐️ reviews First day. Simply asked in person and then sent the patient a quick text with the link using @repcheckup
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"Patient feedback lets other people know what type of healthcare provider you are: wait times, responsiveness, bedside manners, ease of appointment setting, follow up, as well as medical skill." goo.gl/Tv6Wfu @repcheckup @pitchpivot @GabyLoriaSA @SoftwareAdvice @30dn
Image from Digital Health Buzz! (@dighealthbuzz)
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Really excited for the next few months 1/ New volume of Book Now! Internet Marketing for Healthcare Practices 2/ Releasing the Practice Marketing Podcast with my pal @dflee30 3/ Bringing @repcheckup out of beta 4/ Relaunching @LocalSEOAudits services Going to fun times!
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RepCheckup retweeted
Don Lee (@dflee30) profile picture
Don Lee@dflee3020 Nov 2018
Replying to @GarrettSmith @repcheckup @LocalSEOAudits
Exciting times!
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The company found that 58 percent of U.S. shoppers in the survey were willing to trust incentivized reviews. 🤦🏼‍♂️ searchengineland.com/report-…

Report: 'Incentivized reviews' effective for consumers and brands

While 58 percent of consumers were unaffected by the presence of an incentive, 42 percent were less willing to trust them.

searchengineland.com
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Did You Know that Negative Reviews Can Actually Improve Your Customer Experience? Here's how from @RepCheckup #OnlineReviews #StarRatings #CustomerService smallbusinessrainmaker.com/s…

How Negative Customer Reviews Can Help Your Business’s Customer Experience

Having only 5-star reviews might not be the best thing for your business. Here’s one way that perfect ratings can hurt and two ways that negative ones can help.

smallbusinessrainmaker.com
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“And most doctors, like Dr. Wendy Bernstein, are too busy with patients to keep tabs on more than a dozen doctor review sites that have popped up.” That’s why they need ⁦@InboundMD⁩ and ⁦@repcheckup⁩ nbcwashington.com/investigat…
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Why Google My Business is important for your #MedicalPractice: ow.ly/pn4G30mcS0l Via - @repcheckup #ThrivingPractice
Image from Healthbridge (@HealthbridgeZA)
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“Notably, while most people in assisted living use private funds to pay, 62% percent of nursing home residents have their bill paid by Medicare...From this data, it appears that when the government is paying, a lower-quality service is provided.” mcknightsseniorliving.com/ho…
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The ugly side of online reviews... “TripAdvisor has suspended commenting on the Radisson Hotel Toronto East's page after a prominent Toronto newspaper columnist spread a completely false claim that asylum-seekers slaughtered goats in the hotel bathrooms.” buzzfeednews.com/article/ish…
A Fake Online Review Claimed Refugees "Slaughtered Goats" In A Hotel. This Newspaper Helped It Go...

A Fake Online Review Claimed Refugees "Slaughtered Goats" In A Hotel. This Newspaper Helped It Go...

"Radisson Hotel Toronto East can confirm that the claims of goats being slaughtered in the public bathrooms are completely false statements," the hotel told BuzzFeed News.

buzzfeednews.com
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“We found the more a review offered insight into the writer's state of mind, the greater its helpfulness.” phys.org/news/2018-10-custom…

The customer reviews most likely to influence purchasing decisions

Whether you are booking a hotel room, choosing a restaurant, deciding on what movie to see or buying any number of things, it is likely you have read online reviews before making your decision.

phys.org
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Interesting... The 5 “toughest” crowds to please were located in Austin, Houston, Los Angeles, San Francisco and Washington, DC. Conversely, the easiest crowds to please were Seattle, San Diego, Boston, Denver and Charleston. lsainsider.com/study-how-onl… via @LocalSearchAssn
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How Negative Reviews Can Actually Improve Your Business's Customer Experience with @RepCheckup #OnlineReviews #StarRatings #CustomerService smallbusinessrainmaker.com/s…

How Negative Customer Reviews Can Help Your Business’s Customer Experience

Having only 5-star reviews might not be the best thing for your business. Here’s one way that perfect ratings can hurt and two ways that negative ones can help.

smallbusinessrainmaker.com
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Google: Hey businesses don’t incentivize a customer to leave a review. That’s bad! Also Google: Hey you’re selling fake Google reviews? Here let me take your money and let you advertise that. thetimes.co.uk/article/googl…
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⭐️ 95% of respondents found online ratings and reviews somewhat to very reliable. ⭐️ 70% said online ratings and review sites had influenced their choice of physician. ⭐️ 41% said they still check a doctor out online, even if they were referred. mobihealthnews.com/content/9…
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You’ve got to feel bad for businesses that get caught in the crosshairs of an angry mob weaponizing online reviews. Sadly, this type of event will only continue to increase. Customers know how important they are. niagarathisweek.com/news-sto…
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