ricardo solano (@ricsolan) profile picture
Colombia
Joined April 2011
Photo by ricardo solano (@ricsolan)Photo by ricardo solano (@ricsolan)Photo by ricardo solano (@ricsolan)Photo by ricardo solano (@ricsolan)Photo by ricardo solano (@ricsolan)Photo by ricardo solano (@ricsolan)Photo by ricardo solano (@ricsolan)Photo by ricardo solano (@ricsolan)Photo by ricardo solano (@ricsolan)Photo by ricardo solano (@ricsolan)
ricardo solano retweeted
Future-proof your call center by creating personalized, proactive and predictive experiences at every moment. ⚡ gsys.cx/2SX9Gxb
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ricardo solano retweeted
Let’s break down the source of confusion over #AI and see what’s missing.👇 gsys.cx/2ZDtREd
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Conozca el impacto positivo de las capacidades WFO en el webinar 27/04 de @Genesys_LATAM bit.ly/1p4hwDu
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Android User Trends, Commercial Growth, And Exploding The Fragmentation Myth ow.ly/Dq343
CX Summit Uruguay !!! Felices !!! @Genesys_LATAM
ricardo solano retweeted
ICYMI: Genesys Unveils Next Generation User Experience [Video] ow.ly/DzkvV #ContactCenter
Frost & Sullivan Report: Latin America contact center systems market to reach $380 mn in 2018 bit.ly/1rvs0re
ricardo solano retweeted
Y el mejor gol del Mundial es... ¡la volea de @jamesdrodriguez! ¡Felicitaciones! ttp://cnn.it/1p7US9m #Brasil2014
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ricardo solano retweeted
Join us w @MMA_NA on 7/16 for webinar: Creating More Personalized #Mobile #Marketing Strategies That Drive Value
ricardo solano retweeted
Vejam este novo blog da Genesys LATAM: 5 maneras de diferenciar el Customer Experience móvil. ift.tt/U6VbGx
ricardo solano retweeted
NV Energy Picks Genesys to Boost Customer Experience shar.es/PXLv3 #cx #custexp #cctr #custserv
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ricardo solano retweeted
Genesys Positioned as a Leader by @Gartner_inc in 2014 Magic Quadrant for Contact Center Infrastructure ow.ly/xGwuK #cctr #cx
ricardo solano retweeted
Customer Journeys Take Center Stage at #GFORCE14 [blog] Hear how leaders are turning on great #CX at their companies! ow.ly/xGw8L
ricardo solano retweeted
Great session from Merijn te Booji at #GFORCE14 on the customer journey and the future of journey mapping!
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ricardo solano retweeted
Watch how the Genesys Editions serve the needs of companies of all sizes [Video] youtu.be/syiVFsb_mnw #cctr #cx #custserv
ricardo solano retweeted
[news] Genesys Announces New Alliance with @Zendesk to Enhance Customer Services Delivered from the #Cloud bit.ly/1qwn4pJ
Estamos preparando todo para #GForce2014 Nueva Orleans, te dejamos la invitación aquí. @Genesys #Genesys_LATAM youtube.com/watch?v=02j-2o32…
Replying to @Genesys
@Genesys Announces New Alliance with Zendesk to Enhance Customer Services Delivered from the Cloud - @Zendesk ow.ly/wKLV7
ricardo solano retweeted
En Colombia, trabajando, twitteando y participando en el #CongresoAndino2014 pls RT
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ricardo solano retweeted
Novo blog no site da Genesys: El Viaje de sus sueños / La multicanalidad ift.tt/1eOJzeF