Shaun Phillips (@shaunph) header
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Closing the AI productivity gap for SMEs, we’ve ACE(D) it. Podhost host for Better with Humans, Coach, Budding guitarist, Christian and Tech Enthusiast.

St Albans
Joined March 2009
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Peter Lynagh on AI: embrace it as a benefit to the business, not a cost-saving exercise to get rid of people. And if that is your company's culture, he reckons you ought to get out anyway. #betterwithhumans #AI
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I asked Craig Kaplan what one thing people could do about AI safety. His answer: behave as well as you can online. Every email, post and comment is training the next generation of AI. We are role models for the AI of the future, and it is underrated. #betterwithhumans #AI
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"That's going to take my job." I heard that long before AI. Your role will likely change, and that is the point. Get in the conversation with your leaders about how. Maybe you stop building and start designing. More with Peter Lynagh. #betterwithhumans #AI
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Peter Lynagh ended a mentoring meeting early because the chemistry wasn't there. The other man sank into his chair and said thank God you said that. Find someone a step ahead of you, and be honest if it doesn't click. #betterwithhumans #mentoring
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Meg Hutson gave a 10 minute talk. Half the room looked baffled. One man signed up straight after, no sales process. If nobody is pushed away by your message, you are not pulling the right people in either. #betterwithhumans #marketing
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Brian Schroller says there are two camps on AI. One terrified it will diminish the value of humans. The other, the most creative, alive, hopeful people he knows, because they see it bettering lives for everyone involved. I know which camp I want to land in. #betterwithhumans #AI
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My guest Meg Hutson calls it being Marmite. Be bold, and know you'll repel people. If no one's being pushed away, you're not attracting the right ones. She did a talk, half the room looked baffled, one man signed up on the spot. No sales process. #betterwithhumans #marketing
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A loan algorithm helping refugee doctors requalify. A tutor that works on a phone with no internet. Jenny Garrett OBE shared examples where AI delivers fairer outcomes, not just more efficiency and productivity. Huge potential, used differently. #betterwithhumans #AI #Equity
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A company's own chatbot could not explain its own software. A general AI tool found the answer faster. David Levine says it happens on a regular basis. It comes down to asking the right question and knowing where you want it to go. #betterwithhumans #AI
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David Wood on coping with the pace of change: even the best foresight leaves surprises, so agility and emotional resilience matter more than ever. When you get it wrong, do not beat yourself up. Nobody can really predict. Just be willing to learn. #betterwithhumans #AI
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