Organizational Development & HR Practitioner, and Management Consultant. #BuildingBetterTeams
Philippines
Joined June 2009
- Tweets328
- Following99
- Followers46
- Likes25
@pldt @PLDTHome @PLDT_Cares @iamMVP
I have been reporting loss of internet & dial tone but no one cares to check our line but continues to bill us and close the tickets. This is consistent to both corporate and home customers. Maybe this is what customer service means to you
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@pldt @PLDTHome @PLDT_Cares @iamMVP This is what happen when you only measure resolution time. Since it is the KPI of your personnel, they close ticket even without resolving the issues. This way they get good performance rates despite worst service.
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MeVersion2021
Healthier and Fitter
Author of a new book
What is your MeVersion2021 like?
#betterme
#hny2021
#trainingph2021
#selfdevelopment
#growth2021 @TrainingPh instagram.com/p/CJfkKR-rTXe/
✔️Prepared a script
✔️Edited a Video
✔️Launched My Book
✔️Attended Live Mass
✔️Received a Rosary as a Gift from the Parish
✔️Had a simple dinner to celebrate another year in my life.
#Blessed #39years, instagram.com/p/CGXXXjmHBwD/…
Eco Castro retweeted
There has been companies laying off and people losing jobs. Both companies and employees can bounce back. Subscribe to our youtube channel to learn more.
youtu.be/MKDiTI8fvHE
So true. Don't call them to volunteer. We are not there when they need us the most.
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Yung mahuhusay na namamahala nagsshare ng best practices. Yung mga trapo nagkokopyahan ng "diskarte".
#StateOfCalamity
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Problem: Lumalabas ang mga tao during quarantine
Root Cause Analysis
Bakit nga ba?
1. Magttrabaho oara may pambili ng pagkain at gamot
2. Bibili ng pagkain at gamot
Kung mamimigay ng pagkain at gamot ang gobyerno, wala ng lalabas.
#lockdown
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State of Calamity: may pondo pero walang nakakarating sa taong bayan. #GanitoPoKamiSaKalookan
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Eco Castro retweeted
Libreng pagkain para sa magigiting na frontliners sa Pasig!
Nagtayo ng community kitchen ang Pasig City para bigyan ng libreng pagkain ang health workers at frontliners ng kanilang lungsod. Panoorin ang video na ito. #COVID19PH
In Cebu City, Community Quarantine was ordered, ports were closed, Curfew was implemented with Zero case of COVID-19.
In Metro Manila, declaration Quarantine measures depend on the number of confirmed cases.
#PreventionIsBetterThanCure
#ProactiveNotReactive
Eco Castro retweeted
"Most of us are the worst critics of us." - Joyce Pring (speaking about Unshakeable Confidence)
#KerygmaConference2019 #TrainingPH2019 #KCon2019
Eco Castro retweeted
If you are not part of the solution, you are part of the problem.
#BeASolutionsExpert #TakeAction It's time to #StepUp #trainingph
Lovely. 😍😍😍
We’re not joyful and then become grateful - we’re grateful and that makes us joyful 🌻
#CHAngingLives #LiveHappy
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Eco Castro retweeted
Be the person who breaks the cycle. Detoxing, digitally. 🍃🍂
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#ECtravels #CHAnginglives #nature_perfection #detachment #itsmorefuninthephilippines #dingalanaurora #philippines #naturephotography… instagram.com/p/B4RBK8sA3gn/… – at Dingalan, Central Luzon
Eco Castro retweeted
15.3687° N, 121.4304° E
#ECTravels #CHAngingLives #travels #travelstories #philippines #philippinestravel #Aurora #discoverphilippines #philippinediscoveries #nature #itsmorefuninthephilippines #nature_perfection @… instagram.com/p/B4KqZu1gtMj/… – at Dingalan, Central Luzon