Jenny Williams

@THORPEPARK @BBCNews Absolutely disgusted. My daughter’s hearing aid came off on a ride today and both ride staff and guest services refused to stop the ride and search.They also refused to speak to me on the telephone to try and resolve it. Then when she told them she felt …

@Georgeatasda hi, I placed a click on collect George order that was due to be delivered last Thursday to a local asda store. However I’ve not heard anything and the item still isn’t showing as delivered. How do I speak to someone regarding this?

@O2SBE Hi, I need to speak someone to raise an issue with equity for an accessibility need. My daughter has bought 1 ticket for Gracie Abrams, as per your policy, to then contact accessibility and provide her plus 1 companion evidence. However this is being refused on the basis..

@ODEONCinemas Hi daughter has an @AccessCard +1 card. Will you accept this? Thanks

@altontowers Hi, my daughter has a @AccessCard Nimbus +1. Looking at your website it seems we can only purchase using this on the day. Is there a way to book it online prior to our visit please? 😊

@newlifestores Hi, I bought a dress from a Birmingham store and when getting it home it still has a security tag (River Island originally.) I’d really like to keep the dress, if I take it back to the store with the receipt, will they be able to remove the tag?

You’d be able to record him a little video message that we could play on the day to really make him smile. I appreciate you are likely inundated with such request so non pressure. Have a fab weekend 😊 – at Birmingham, England

@davidwalliams Hi David, I know this is an absolute long shot but I’m on a quest to make my sons birthday in a couple of weeks as happy as can be in lockdown. He adores reading and particularly loves all your books. He finished Ice Monster this week and loved it. – at Birmingham, England

You’d be able to record him a little video message that we could play on the day to really make him smile. I appreciate you are likely inundated with such request so non pressure. Have a fab weekend 😊 – at Birmingham, England

@IamTomWalker Hi Tom, my son is 9 in a couple of weeks and I’m trying to think of ways to make his birthday special and memorable during lockdown. He adores music and singing. He’s asked for a keyboard, record player and records, one of which includes yours. I was wondering if .. – at Birmingham, England

... you both. I appreciate you are absolutely inundated with similar requests so absolutely no pressure or expectation. If you don’t ask you don’t get 🤷🏼‍♀️😂. Have a fab weekend 😊 – at Birmingham, England

@antanddec Hi both, I’m after an ickle cheeky favour. My son is 9 in a couple of weeks and I’m trying to think of ways to make his lockdown birthday super special. He adores you both and Saturday night takeaway and it would make his day to receive a little video message from ... – at Birmingham, England

I’ve asked for a contact to discuss it with verbally. Can this be provided. In the current climate of mental well being and kindness you are not stepping up to the plate and seeing the bigger picture. Simply hiding behind t&cs.Yes £20 voucher is great but it was never about that – at Birmingham, England