Feedback Management System to organize user feedback. 🚀 We mostly tweet about Product Management and Customer Support
Athens, Greece
Joined January 2018
- Tweets601
- Following331
- Followers321
- Likes589
Pinned Tweet
Yup, it's simple as that:
1. Connect a feedback channel (e.g. Zendesk)
2. Tickets talking about the same topic are automatically grouped
3. Get notified when new related tickets come in
👉 Less work for you
feedgrip.com/how-it-works
Feedgrip retweeted
Product teams genuinely believe they are user-driven — but their feedback collection methods suggest otherwise.
“Your customers are the judge, jury, and executioner of your value proposition. They will be merciless if you don’t find fit!”
― Alexander Osterwalder, Value Proposition Design 📚
Our systems experienced a slight hiccup today, but hey 👋, that's #startuplife
We are back online, let's get some feedback processed! 🔥🔥
Feedgrip retweeted
19 curious questions all #product managers should ask: ow.ly/EXG250CXavE
Ιf you’re not planning on using their feedback, you might as well stop asking for it altogether!
New blogpost on #customerfeedback and #product:
feedgrip.com/blog/do-not-ign…
Four Product Management Trends to Watch For in 2021, an excellent read by @productschool
productschool.com/blog/produ…
Searching Twitter for "Product Feedback" reveals countless tweets in the lines of "...thx for the #feedback, we'll pass it to our #product team..."
There's a bridge being built 👇😊
feedgrip.com/blog/bridging-t…
Damn, @Zendesk naturally changed their OAuth API before we even got a customer with Zendesk 🤣 🤣
Let's refactor and pitch again!
P.S: Our @helpscout and @Drift integrations still work though! 🥰
#buildinpublic #zendesk #drift #helpscout #customersupport
Feedgrip can help you store all your product feedback in a single repository. No more messy spreadsheets.
On top of that you can optimize your discovery journey and only keep feedback that touches the domain of your team/division
📢 New blog post: 3 not-so-boring tips on how to avoid boring content
feedgrip.com/blog/three-tips…
Our #buildinpublic January roadmap:
- Add one more integration with a feedback channel (e.g. Play Store or Intercom)
- Get our email service back online
- Fire up 🔥 those nasty ML algorithms we've been building
P.S: Anyone who holds us accountable on 31/1 will get cookies 🍪