Phil Ingram (@thephilingram) header
Phil Ingram (@thephilingram) profile picture

Founder @meedloyalty. Turning the loyalty model upside down. Building the universal, AI-powered platform for local business & their customers. One login, no app

Hong Kong
Joined August 2012
Photo by Phil Ingram (@thephilingram)Photo by Phil Ingram (@thephilingram)Photo by Phil Ingram (@thephilingram)Photo by Phil Ingram (@thephilingram)Photo by Phil Ingram (@thephilingram)Photo by Phil Ingram (@thephilingram)Photo by Phil Ingram (@thephilingram)Photo by Phil Ingram (@thephilingram)Photo by Phil Ingram (@thephilingram)Photo by Phil Ingram (@thephilingram)
Phil Ingram retweeted
Your best clients don't tell you when they're leaving meed keeps your salon's regulars coming back - digital loyalty through Apple and Google Wallet No app Free until your first 50 members meedloyalty.com #SalonOwner #SalonMarketing #ClientRetention #DigitalLoyalty #SmallBusiness #BeautyBusiness #SalonGrowth
1
2
1
39
Phil Ingram retweeted
The new meed for Business app is here Stamp visits Redeem rewards More customers coming back Free until your first 50 members Download it on the App Store or Google Play meedloyalty.com #smallbusiness #entrepreneur #startup #restaurantowner #hospitality #retail #marketing #customerexperience #customerretention #businessgrowth #digitalmarketing #loyaltyprogram
1
1
58
Phil Ingram retweeted
Repeat business isn’t about being “the best.” It’s about being the easiest to choose again That’s why meed is where decisions happen On the receipt On the counter In your bio One scan No download Saved to Apple or Google Wallet in seconds Progress is visible Milestones feel close Finish lines pull people back in You’re not asking customers to think You’re giving them momentum That’s what keeps regulars regular meed is free until your first 50 members meedloyalty.com/post/the-psy… #CustomerRetention #HospitalityBusiness #RetailMarketing #SmallBusinessOwners #DigitalMarketingStrategy
1
1
28
Printed stamp cards are killing our washing machines. Time to go digital. meedloyalty.com/post/should-…
2
3
107
Phil Ingram retweeted
Chinese New Year 🧧 Year of the Fire Horse. A little fire A lot of forward Wishing you momentum, good instincts, and wins that feel earned. 新年快乐 #ChineseNewYear #LunarNewYear #YearOfTheHorse #YearOfTheFireHorse #CNY2026
1
1
71
Phil Ingram retweeted
If you’re still using paper stamp cards (or nothing at all) you’re leaving repeat revenue on the table meed turns your loyalty card digital It lives in your client’s Apple or Google Wallet You send branded rewards They redeem in one tap They come back No app No plastic No chasing DMs If you run a salon, clinic, or beauty studio this is how you build repeat clients, not one-time bookings Free until 50 members meedloyalty.com/stamp-for-sa… #meed #meedloyalty #salonbusiness #beautybusiness #salonowner #customerretention #loyaltyprogram #digitalmarketing #businessgrowth #smallbusiness #startup #marketingstrategy
1
1
42
Phil Ingram retweeted
Most businesses think they have a loyalty problem They don’t They have a behaviour problem You can’t ask customers to care more than you’ve made it easy The brands growing right now aren’t offering “rewards. They’re owning the space inside the phone That’s leverage If you want retention that compounds instead of resets every month, stop running loyalty like a side feature Build it properly Move to meed Start free with your first 50 members meedloyalty.com/post/the-end… #meed #meedloyalty #CustomerRetention #CustomerExperience #Entrepreneur #SmallBusiness #DigitalTransformation #GrowthStrategy #Retail #Hospitality #Fintech #TechStartup #BusinessGrowth #MarketingStrategy #Innovation #LoyaltyPrograms
1
1
12
Phil Ingram retweeted
Loyalty for salons — under your brand, not paper cards or third-party platforms Clients check in, scan a receipt, or get stamped — however you want to run it They keep it in Apple or Google Wallet. No downloads You set milestones for clients to hit and see which rewards actually change behaviour Free until your first 50 clients meedloyalty.com #SalonOwners #BeautyBusinessOwner #HairSalonOwner #SalonMarketing #BeautyBusinessTips #CustomerRetention #RepeatClients #SalonGrowth #SmallBusinessTools #BeautyEntrepreneurs
1
1
25
Phil Ingram retweeted
Some customers come once Others come back This is digital loyalty — without an app It works in the phone wallet or online Customers can join by scan or tap You decide how loyalty runs: – staff can stamp – customers can check in themselves – receipts can be scanned All of it runs on one step card Use it like a classic stamp card Or place rewards along the way meedloyalty.com #meed #meedloyalty #business #smallbusiness #hospitality #retail #customerexperience #customerloyalty #digitaltransformation #growthstrategy #brandexperience
1
1
19
Phil Ingram retweeted
Apps are out. Wallets are in. 📱 78% of consumers refuse to download another loyalty app, but 80% will save a digital pass to their Apple/Google Wallet. Stop fighting for home screen space and start building real loyalty. Here's how: meedloyalty.com/post/why-dig… #CoffeeShop #SmallBiz #Loyalty
1
1
32
Phil Ingram retweeted
Buy 1, get 1 free slices for one month only. 🍕 Grab a slice, and another appears instantly No apps to download, no forms - just double the pizza Sign up before October 24, add it to your phone wallet, and claim your second slice 👉 gomeed.io/fc3dg #Pizza #FreePizza #BOGO #FoodDeals #FoodLovers #RestaurantMarketing #SmallBusinessGrowth #CustomerRewards #BusinessTips #HongKongEats
1
2
44
🚀 WYB Session 06 was 🔥! Four incredible founders shared their journeys, challenges, and lessons learned! The Q&A ran long—and we loved it! WYB is proving to be a space where founders can ask real questions, share honestly, and learn from each other. 💡 Join us for S007 soon.
2
2
4
359
If you love #pizza and you live in #HongKong then keep reading. For one month only all loyalty card holders for Sonny’s Pizza get two slices for the price of one. All you need is your Sonny’s pass. Click this link in your phone: gomeed.io/fc3dg Then go buy some pizza.
🍕 Buy one slice, get the second free Grab your Sonny’s Slice Club on meed before you arrive and your free slice will be waiting We don’t do lonely slices here gomeed.io/fc3dg
1
1
104
Phil Ingram retweeted
Scan once, get stamped. Customers can stamp themselves or your team can stamp them with the meed app Every stamp goes straight into their phone wallet When rewards are ready, your team redeems them instantly STAMP by meed Free until you reach 50 members Start now: meedloyalty.com/features-sta… #meed #marketing #business #growth #customerexperience #digitalmarketing #retention #customerloyalty
1
1
41
We've watched hundreds of businesses from nearly 50 countries use @meedloyalty. (The ones using browser translation are the most fascinating). They find us organically. They want meed to work. And some spend an hour trying to figure it out. It should take 5 minutes. My personal best for setup is 29 seconds. This is the tyranny of the final 20%. That last slice of polish, intuition, and perfect UX consumes 80% of our effort. It's an immutable law of product dev. Thanks to Datadog (the most valuable thing I pay for every month), we don't have to guess. We see every dead click, every wrong turn. We play UI whac-a-mole, and it's the most important game we play. This is a privileged position. The struggle to optimise is a symptom of demand. Our mission is clear: get 80% of our new users through onboarding in under 5 minutes. We're chipping away at it, one video session at a time. The last mile is the longest, but the finish line is in sight. hashtag#DataDriven hashtag#ProductManagement hashtag#UserExperience hashtag#SaaS hashtag#Startup hashtag#8020Rule
1
2
1
27
Phil Ingram retweeted
Your customers tap. Your rewards fire meed tracks, redeems, and grows your regulars all before you pay a cent meed is free until you’ve built 50 active members Start now 👉 meedloyalty.com/features-sta… #meed #marketing #business #growth #customerexperience #digitalmarketing #retention #customerloyalty
1
1
54
Phil Ingram retweeted
Stop paying before it works. meed is free until you’ve built 50 active members That’s not a trial that’s proof - Because loyalty should earn you money, not cost it upfront meedloyalty.com?utm_source=X… #meed #marketing #business #growth #customerexperience #digitalmarketing #retention #customerloyalty
1
3
32
Phil Ingram retweeted
Customers scan your QR or tap the NFC tag. Their loyalty pass pops into Apple or Google Wallet and see their progress You control the rewards. meed is free until you’ve built 50 active members Because loyalty should earn you money, not cost it upfront meedloyalty.com/features-sta… #meed #marketing #business #growth #customerexperience #digitalmarketing #retention #customerloyalty
1
3
53
Phil Ingram retweeted
Most loyalty programs start with headaches. meed’s Wizard starts with questions (just a few) and your images In minutes, your digital stamp card is ready. The dashboard shows who’s joining and engaging. You see it work before you spend a dime No trials, only pay once you hit 50 members 👉 meedloyalty.com/features-sta… #meed #marketing #digitalmarketing #software #customerexperience #businessgrowth #CRM #software
1
3
30