Ke Wang (@timescent) profile picture

Curious product designer exploring emerging tech, and the quiet ways it shapes us.

Seattle, WA
Joined March 2011
Photo by Ke Wang (@timescent)Photo by Ke Wang (@timescent)Photo by Ke Wang (@timescent)Photo by Ke Wang (@timescent)Photo by Ke Wang (@timescent)Photo by Ke Wang (@timescent)Photo by Ke Wang (@timescent)Photo by Ke Wang (@timescent)Photo by Ke Wang (@timescent)Photo by Ke Wang (@timescent)
Replying to @timescent
So I’ve been building one: an open, web-based XR interaction playground. Each “lab” isolates one interaction question — selection, grab, placement, locomotion, manipulation — with live tuning and measurement built in.
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We’re getting better at building agents that do work. But are we getting better at bringing them into the team? Claude Tag in Slack takes my “concierge agent” idea further—with shared context, delegation, and follow-ups. Love seeing Anthropic explore collaborative AI.
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Meta describes AI glasses as an assistant that can understand the world from your perspective. But even if AI can perceive what I perceive, does it understand what this particular human situation calls for? When should it act, ask, wait—or stay out of the way?
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Imagine dinner with friends. Someone says, “We should definitely go to that restaurant again.” Everyone laughs. The glasses can see the people and hear the words—but not the shared history that makes the comment sarcastic. Seeing the context ≠ understanding the situation.
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So what should the AI do? - Auto-book the restaurant? - Jump into the conversation to clarify? - Wait and ask me about it later? Or do nothing?
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Mark Weiser’s vision of “calm technology” feels increasingly relevant in the age of AI agents. Computing moves between the center and periphery of our attention, instead of constantly demanding it. As AI becomes more capable, does it need more of our attention, or less?
🤖 Made with AI
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An AI agent could be highly autonomous while staying in the background, surfacing when it matters, then receding again. But invisibility can also reduce legibility and consent. Finding the right principles and balance matters.
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The Shneiderman–Maes debate from 1997 feels remarkably current: Direct manipulation vs. delegation to agents. 30 years later, we’re still asking: when should AI act, ask, defer, explain, or let us take control? Maybe the real design problem is the relationship itself.
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And apparently this debate isn’t over 😆 The same two people — Pattie Maes and Ben Shneiderman — are coming back nearly 30 years later to continue it at UIST this November, now in the age of AI agents. Couldn’t be better timing.
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AI can make product work move faster. But speed reveals where trust is thin. If triads become more distributed, the hard part is not only who can do more with AI. It is whether the team still has the trust, judgment, and ownership to change direction together.
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Inside a product org, AI enablement is not just teaching people a tool. It is helping people feel safe enough to change how they work together. That meant things like creating space for practice, shared experiments, and reflection loops. Not tool training. Change management.
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The bigger shift for me was not AI making design artifacts faster. It was helping design judgment stay connected upstream into product definition, and downstream into implementation. Less loss between intent, alignment, and what eventually reaches users.
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The most important agent might not be the one doing the work. It might be the one helping the team and the system understand each other. As agentic workflows get more capable, the missing layer is often not another specialist agent. It is the front door.
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AI agents can read the codebase and access the design file. But that does not mean they understand the product. The missing layer is the context around the work: customer judgment business constraints design systems team rituals past decisions Not just tools. Harnesses.
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