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Joined August 2008
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Need this on Spotify 🎶
"The Agent That Remembers You" an original song 🎶
Ever feel like your agent has amnesia?
Let’s break down the types of memory you need to build one that remembers. Shoutout to @twilio for sponsoring this!!
An LLM is stateless. The context window is its only memory and it resets every session. To remember you it needs:
🔹 Factual memory: who you are. Name, IDs, account tier.
🔹 Conversation memory: what you talked about, extracted after the conversation. Not the
whole transcript.
🔹 Recall: search that brings back only what matters into the next reply.
🔹 Identity resolution: your call and your text land on the same profile.
If you ever wanted to give your agent the ability to communicate via text, WhatsApp, or call all with cross-channel memory – you can do it with Twilio's APIs! #TwilioPartner
twilio retweeted
"The Agent That Remembers You" an original song 🎶
Ever feel like your agent has amnesia?
Let’s break down the types of memory you need to build one that remembers. Shoutout to @twilio for sponsoring this!!
An LLM is stateless. The context window is its only memory and it resets every session. To remember you it needs:
🔹 Factual memory: who you are. Name, IDs, account tier.
🔹 Conversation memory: what you talked about, extracted after the conversation. Not the
whole transcript.
🔹 Recall: search that brings back only what matters into the next reply.
🔹 Identity resolution: your call and your text land on the same profile.
If you ever wanted to give your agent the ability to communicate via text, WhatsApp, or call all with cross-channel memory – you can do it with Twilio's APIs! #TwilioPartner
Devs: We gave the model tools, memory, reasoning, and subagents.
Customer: But can it answer my text without asking three follow-up questions?
For messaging AI, fewer turns win.
Watch the full video on YouTube: twil.io/B4MJqOz
Another AI model dropped while you were reading this.
But the "best" model for your Twilio app depends on the channel and what you're building.
Watch the full breakdown on YouTube: twil.io/B4MJqOz
How does one of the world’s largest retailers get customers to actually answer?
Join @thehomedepot, @Google, and Twilio on October 7 for two virtual conversations on how branded communications and RCS are changing the way businesses connect with customers.
The future comes with a lot of "what ifs."
Many technologies we rely on today were once met with fear. Innovation changes. Fear comes and goes. What stays is what people build with it.
So, what if it all goes right?
