UCL Information Services Division. Tweeting about our services, projects, news and help guides. Find us on Bluesky at @uclisd.bsky.social
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We'll be updating the UCL eduroam certificate tomorrow morning at 8am. You will need to update your device certificates to re-connect to eduroam wi-fi after this time. ucl.ac.uk/isd/news/2024/jun/…
UCL ISD retweeted
Deep-dive workshop: Research Integrity in an AI-enabled World, from 09:30 to 16:00 Monday 25th March 2024 at UCL
Find out more and register: reflect.ucl.ac.uk/ri-in-an-a…
The issue with eduroam connectivity has now been resolved. We apologise for the disruption this has caused this afternoon. ucl.ac.uk/isd/news/2023/jul/…
We are currently experiencing issues with eduroam connections on the main Bloomsbury campus. We apologise for the disruption this is causing and will provide an update in the next hour. ucl.ac.uk/isd/news/2023/jul/…
Join us for a Digital Accessibility Networking Event on Wed 7 June, 3-5 pm in Bidborough House. A great opportunity to be part of the growing accessibility community, to share best practice, and to network with UCL staff and external organisations. ucl.ac.uk/isd/news/2023/may/…
We will be updating the eduroam wi-fi certificate this Friday, 5 May. Depending on how you connect to eduroam you may need to accept the certificate. ucl.ac.uk/isd/news/2023/may/…
Did you know you can now check the status of many of our services at a glance by going to our service status page? ucl.ac.uk/isd/news/2023/apr/…
The annual Portico upgrade will take place from 5pm today Friday 14 April to 10am Monday 17 April. Portico and associated services will be unavailable during this time. Lecturecast Scheduler will also be unavailable. ucl.ac.uk/isd/news/2023/apr/…
UCL is closed for Easter from 5:30pm today 5/4/23 to 8:30am Thursday 13/4/23. Check our out of hours IT support info. ucl.ac.uk/isd/news/2023/apr/… and have a good holiday!
Today is World Backup Day. Time to review where all your data is stored. We offer a range of solutions for staff and students ucl.ac.uk/isd/services/file-… Don't wait for something to go wrong - back it up now!
The issue with incoming calls to the UCL contact centre has now been resolved. Apologies for the disruption caused.
Microsoft have reported an issue with the Anywhere365 service that supports UCL contact centre telephone service. Currently incoming calls to these numbers are not working. ucl.ac.uk/isd/news/2023/mar/…
From next Tuesday (28March) we will be making a change to single sign-on moving from Shibboleth to Azure AD ucl.ac.uk/isd/news/2023/mar/…
There may be some disruption to core IT services between 9am and 5pm tomorrow while we carry out upgrades in our data centres ucl.ac.uk/isd/news/2023/feb/…
The issue with incoming calls to UCL experienced this morning has now been fixed. Apologies for the disruption caused. ucl.ac.uk/isd/news/2023/feb/…
Our telecoms provider has informed us of issues with incoming calls to UCL. They are investigating this as a high priority. ucl.ac.uk/isd/news/2023/feb/…
Following a change Microsoft have made to their systems we are beginning to see an improvement in O365 service availability for some users. Microsoft are continuing to monitor the situation and we will provide a further update later today. ow.ly/WSGZ50MzU8X
Microsoft are reporting issues accessing O365 services including Outlook, Teams, Sharepoint and Onedrive. This is affecting a large number of users. We will provide further information as soon as we receive an update from Microsoft. ow.ly/JRq250MzMNV