Macro (@usemacro) header
Macro (@usemacro) profile picture

Create powerful checklists for any recurring process. Document, assign, track, and automate.

Joined November 2019
When people hear SaaS and payroll, they don't immediately jump to ops and processes - but ops processes is core to these businesses! Hear how @Rippling and @stripe built out risk ops with @kwalew on this week's episode of Trust the Process. usemacro.com/episodes/keith-…
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Our guest on this week’s episode of Trust the Process is Patrick Müller, Director of Supply Operations and Content @GetYourGuide (massive travel marketplace). Hear how Patrick and his team scaled supplier onboarding + how COVID changed ops in travel. usemacro.com/episodes/patric…
Ops @DoorDash helped it win the food delivery market. How? Find out on this week's episode of Trust the Process with @andrewRM3 - one of the earliest Doordash employees. Hear how ops changed as DoorDash scaled and how leadership was key to scaling. usemacro.com/episodes/andrew…
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Our guest on this week’s episode of Trust the Process is @varsharao, CEO @nurxapp. Hear how Varsha helped build and scale @nurxapp, @Airbnb, @LivingSocial, @Clover_Health, Eve.com, and much more. usemacro.com/episodes/varsha…
🚨 @Plaid's COO, Eric Sager, is our guest on this week's episode of Trust the Process. - hear how Eric defines operational excellence - how fintech can help people live better lives - a funny story involving Eric's son and @zachperret - and much more 🔥 usemacro.com/episodes/eric-s…
A bit more about what we’re building at Macro... usemacro.com/manifesto
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🚀How did Uber start and win the NYC market? Find out on Trust the Process 🚨 as we chat with Adam Alfandary - former Head of Growth, Northeast @Uber - who helped build the New York business from startup to profitability. You won't want to miss this 🔥 usemacro.com/episodes/adam-a…
🚨 New Trust the Process episode with Bobby Guelich - former Head of Operations at @TrialSpark and an early employee at @OscarHealth. Hear how Bobby helped build and scale ops at two of the most exciting healthcare companies of the last decade. usemacro.com/episodes/bobby-…
This week on Trust the Process, we sat down with Clare McClintock - Head of Operations Strategy @BrexHQ - and learned how operations was core to Brex scaling 9x in 2 years 🚀! Hear how operations adapt and change as a company goes through hyper scale. usemacro.com/episodes/clare-…
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This week on Trust the Process, we sat down with the amazing @willsab and learned how @MiddeskHQ leverages ops to enable their business identity APIs. An exciting story about how great ops design is core to API-based businesses.
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🚨 We’re launching a podcast called Trust the Process where we’ll be chatting with ops leaders behind the world’s most operationally brilliant companies 🚨 First up, @juliadewahl on how @Opendoor created the iBuyer category and built a $5bn+ business usemacro.com/episodes/julia-…
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