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Software and expert-led services to define and improve how you work with customers. Built on the experience behind Valuize.

Vancouver, Canada
Joined March 2009
Photo by Valueflow (@valueflowco)Photo by Valueflow (@valueflowco)Photo by Valueflow (@valueflowco)Photo by Valueflow (@valueflowco)Photo by Valueflow (@valueflowco)Photo by Valueflow (@valueflowco)Photo by Valueflow (@valueflowco)Photo by Valueflow (@valueflowco)Photo by Valueflow (@valueflowco)Photo by Valueflow (@valueflowco)
Did you miss last week’s Durable Growth webinar? Watch Gainsight CCO, Kellie Capote, discuss how to lead with empathy with @valuizeco's CCO, Emily Ryan, and CEO of @NstSuccess, Nadav Shem-Tov. It’s on-demand now. 🌐 bit.ly/3FMVDCy #CustomerSucess #CS
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Valueflow retweeted
If you’re currently evaluating #customersuccess technology, this is a great webinar to attend/learn from. @valuizeco will cover best practices for choosing a solution that'll help maximize ROI for your company, teams, and customers. bit.ly/39fGAQQ
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We couldn't agree more! Great article from @valuizeco
Selling outcomes that your #customersuccess strategy is able to deliver is at the heart of #sustainablegrowth for your business. Check out this article to learn how to make that shift: valuize.co/blog/achievable-o… #subscriptioneconomy #saas #enterprisesoftware #outcomes
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In order to deliver on the promises we make to customers in sales, we need to transform the way outcomes are defined, handed off internally, and tracked. Check out @djdukeiu's latest video reminding us that customers never forget the outcomes we promise: metacx.com/blog/the-customer…
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Loving this session on driving adoption & ROI with my conference buddy! @athenahealth #PulseEverywhere @GainsightHQ
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If software vendors presented their own great adoption, retention and expansion metrics to you in the sales pitch, would you be more inclined to buy? I would. #customersuccess #saas #enterprisesoftware #sales
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How to Create an Ideal Customer Profile to Increase Retention buff.ly/3dmG9VF @RossGDFulton #CustomerSuccess
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In a down economy, customer retention is more important than ever. Being intentional about how we sell and who we sell to can make all the difference. Great article by @RossGDFulton hubs.ly/H0q5-Mj0
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Valueflow retweeted
Replying to @valuizeco
@valuizeco wanted a bold new look for their website, so we created a more engaging site to focus on the customer journey, using a timeline and visual points throughout the page. Check out their new site at hubs.ly/H0nlqX-0 🔌
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"They often say that discontent is the catalyst for change. Would you agree?" @chadfquinn, host of the Voice of Value #Podcast, asks @nrmehta, CEO of Gainsight, in the latest episode. For more on #changemanagement and #leadership, dive in here: bit.ly/VOVep19
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Remember the days of handwritten valentines passed secretly across classrooms? This exclusive #ValentinesDay2020 offer is our heartfelt gift to you! ➡️Get $200 off your #Pulse2020 ticket with the code PULSE20_VALENTINE200. Deal expires at Midnight 2/14 bit.ly/2Y2BRg5
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Valueflow retweeted
Take a look at leaders who are shaping the future of this maturing field and staking a claim for #customersuccess as an essential #SaaS #growth driver, featuring Zuora's @tomkrackeler bit.ly/2tKmqOK via @churnzero
What Is The Role Of The Customer Success Manager? bit.ly/36mZC4F
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Valueflow retweeted
A company's success depends on #customersuccess, and it all begins with your organization's mindset. See how #Intuit created a culture of customer obsession: mndt.ch/35P9ILr
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Valueflow retweeted
By swallowing the fish and focusing on #recurringrevenue, @satyanadella helped the trajectory of Microsoft's #business in the long term bit.ly/2SWM6lp by @tientzuo via @medium #revenue
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Valueflow retweeted
The shift towards the #SubscriptionEconomy had a surprising catalyst: The 2008 financial crisis bit.ly/2SZZo0j #finance #fintech
The #customersuccess industry is constantly evolving and it’s important to stay ahead of the curve with new concepts and trends. 📄 Read this blog post to see what's possible in the New Year⤵️ bit.ly/37MtGrT
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Do you agree on any of these? ✔️ People Don't Know What They Don't Know. ✔️ It's OK. Not Everyone Needs Training. YES? Learn more here: #CustomerSuccess via @ServiceRocket buff.ly/2ubIwcJ
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Malcolm Gladwell on Bridging the Gap Between #Innovation and Adoption - It can take 20 years or more for a #technology to move from invention to wide adoption. Why that's true, and if we can change it ow.ly/WNJo30pQCLQ #techadoption #b2b #sales #customersuccess
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#Podcast: How @valuizeco is working with @gainsight to reduce the time to value for #customersuccess teams, teaching companies how to use CS as a sales differentiator and more. buff.ly/313RkNC
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